Future Opening: Automotive Service Advisor
Full Time • Wichita, KS
Our mission is to raise industry standards by providing excellent customer service, educating the customer to make good decisions on their vehicle repairs, and providing accurate and quality workmanship on all repairs and services.
Benefits:
- Dental insurance
- Health insurance
- Training & development
Are you passionate about the automotive industry and skilled in customer service? We're looking for a dedicated and motivated individual to join our team as an Automotive Service Advisor.
Responsibilities:
Responsibilities:
- Greet customers and provide excellent service throughout their vehicle repair process.
- Listen to customer concerns and accurately document vehicle issues.
- Communicate with technicians to ensure a clear understanding of customer concerns and vehicle conditions.
- Provide accurate estimates of repair costs and timelines.
- Keep customers informed about the status of their vehicles and any additional repairs needed.
- Schedule and coordinate service appointments efficiently.
- Maintain a positive and customer-focused attitude.
Requirements:
- Previous experience in automotive customer service or a related field.
- Strong communication and interpersonal skills.
- Knowledge of automotive systems and repairs.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent problem-solving skills.
- High school diploma or GED equivalent is required;
- Valid state-issued driver’s license and clean driving record are required
- Prior sales experience
- Excellent communication and negotiation skills
- Ability to manage time and serve customers with little supervision
Benefits:
- Competitive salary with performance-based incentives.
- Health and dental insurance coverage with company contribution
- Professional development opportunities.
- Positive and collaborative work environment.
If you're a motivated individual with a passion for customer service and automotive repair, we want to hear from you!
Join our team and be a part of creating happy and satisfied customers in the automotive world! 🚗💼
Compensation: $55,000.00 - $75,000.00 per year
Perks Of Being Part Of Our Team
- Blue Cross Blue Shield Health Insurance $1,500 Deductible, Dental, Vision, Life Insurance, and Retirement
- 5 day work week so you are home every weekend
- Paid Training – ASE Certifications and monthly training
- Paid Holidays (6/year) – New Years, Memorial Day, 4th of July, Labor day, Thanksgiving, and Christmas
- Up-to-date technology and equipment – New technology requires the right training and equipment we follow the trends and adjust accordingly to better serve the customers vehicle needs
- Working with professionals that want to better themselves and grow with the company
- Customized incentives, performance pay packages – We realize not everyone has the same needs
- Growth personally and professionally- goals annually reviewed and celebrated
- Tool insurance – You have an investment of tools, they should be covered in the event of a catastrophic situation
- A team that appreciates what you do and who you are. Not just a number, truly appreciated and a part of a family
- Plenty of work to make the money you want to make, on all makes and models 2000 and newer
Every day is a new challenge, or experience working on and diagnosing different makes and models, if you are tired of doing the same thing over and over: Which, by the way, is the definition of insanity. Comfortability is not always a good thing. It might be time for a change
Our Rules Of Engagement
- Family – We will treat each other with respect at all times
- Caring – We are going to care for our Customers and each other. We will do life together and support each other. Lift others up around you when needed
- Appearance – We are a professional Most Makes and Models Shop and we will present ourselves proudly by being well groomed and always in company uniform
- Integrity – Do what’s right even when no one else knows
- Quality – Job done right, on time, the 1st time
- Responsible – Take responsibility for your actions. Let’s replace blame, excuses, and denial with accountability, responsibility, and commitment
- Optimistic – Spread optimism and enthusiasm to all
- Reliable – Always follow through on your commitments and promises
- Attention to Detail – Everything is important
- Team – Think about what is best for your team
- Growth – Grow your knowledge and ability daily as well as others around you
- Teach – Ability to show others what needs to be done and lead by example
- Cleanliness – Maintain a clean atmosphere/environment and work area
- Assertive – Be willing to take risks
- Respect – For Customers, Team members, vehicles, tools, and equipment
- Fun – Make everyone’s time enjoyable while staying focused on the job at hand and never at the expense of someone else
(if you already have a resume on Indeed)
Or apply here.
