Office Administrator and Dispatcher
Full Time • Hybrid - US
Replies within 24 hours
Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Office Administrator / Dispatcher
Location: Morrisville, PA (Hybrid – up to 2 days remote after training)
Hours: Monday–Friday, 6:30 AM–3:00 PM (occasional Saturday)
Pay: $24/hour + medical, dental, vision & PTO after 3 months
Location: Morrisville, PA (Hybrid – up to 2 days remote after training)
Hours: Monday–Friday, 6:30 AM–3:00 PM (occasional Saturday)
Pay: $24/hour + medical, dental, vision & PTO after 3 months
About Us
redbox+ Dumpsters of BucksMont is a small, family-owned company serving contractors and homeowners with a focus on customer care, efficiency, and professionalism. We value team members who take ownership of their work, communicate effectively, and deliver exceptional service.
redbox+ Dumpsters of BucksMont is a small, family-owned company serving contractors and homeowners with a focus on customer care, efficiency, and professionalism. We value team members who take ownership of their work, communicate effectively, and deliver exceptional service.
About the Role
We’re seeking a friendly, detail-oriented Office Administrator/Dispatcher (OA/D) to manage customer communications, coordinate deliveries, and support drivers. This role requires strong multitasking, communication, and problem-solving skills. You’ll use routing software, field calls, and act as the main liaison between customers and our team, ensuring each interaction reflects our commitment to quality and professionalism.
We’re seeking a friendly, detail-oriented Office Administrator/Dispatcher (OA/D) to manage customer communications, coordinate deliveries, and support drivers. This role requires strong multitasking, communication, and problem-solving skills. You’ll use routing software, field calls, and act as the main liaison between customers and our team, ensuring each interaction reflects our commitment to quality and professionalism.
What You’ll Do
- Build positive relationships with customers and drivers.
- Coordinate delivery routes using routing software and real-time communication.
- Answer phones, emails, and texts promptly and professionally.
- Manage work orders, process requests, and ensure accurate billing.
- Maintain client records and ensure compliance with company procedures.
- Follow up with customers for feedback and Google reviews.
- Track office and field inventory needs.
- Support marketing and administrative initiatives as assigned.
Who You Are
- A strong communicator who provides memorable customer experiences.
- Calm, organized, and able to manage multiple requests at once.
- Dependable, self-motivated, and known for follow-through.
- Tech-savvy, quick to learn new systems, and confident with MS Office.
- Detail-focused and accurate with data, scheduling, and billing.
- A team player who acts with professionalism and care in every interaction.
Preferred Traits & Skills
- Excellent phone etiquette and written communication.
- Strong organizational and critical-thinking abilities.
- Knowledge of BucksMont and surrounding areas (helpful for dispatching).
- Prior experience in customer service, logistics, or dispatching preferred.
- Sales or marketing background a plus.
Minimum Qualifications
- High school diploma or equivalent.
- Legal authorization to work in the U.S.
- Proficiency with Microsoft Office applications.
- Verifiable customer service experience with references.
Why Join Us
At redbox+ BucksMont, you’re not just a number — you’re part of a family-owned business that values your input and gives you autonomy to make decisions. We offer a supportive, respectful environment where great work is recognized, and customer relationships are built to last.
At redbox+ BucksMont, you’re not just a number — you’re part of a family-owned business that values your input and gives you autonomy to make decisions. We offer a supportive, respectful environment where great work is recognized, and customer relationships are built to last.
Flexible work from home options available.
Compensation: $24.00 per hour
Since winning “Innovation of the Year” at the 2007 International Waste Expo, redbox+ Dumpsters has continued to set the new standard in the waste industry. Delivering two services to each jobsite with our one-of-a-kind U.S. Patented Elite roll-off dumpster, redbox+ Dumpsters, and the franchise owners in each location, continue to redefine the industry. It begins with the redbox+ Dumpsters “Customer Care Standard” which is as unique as the product and individuals that are behind every redbox+ Dumpsters location. This standard of care has been a defining difference when looking at the quality of service provided at every job site. There is a better way in the waste industry, and that way is redbox+ Dumpsters. Discover the difference.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Redbox+ Dumpsters Corporate.
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New Equipment
Comprehensive Training
Competitive Compensation
Independent Work