Supervise and oversee a team of security guards and insure follow-through of standard processes and procedures for the HOA Security team. Ensure that the security and the safety of the people on property (guests, owners, team members, vendors) is intact by enforcing the Rules and Regulations concerning the use and enjoyment of The Beach Club. Responsible for controlling/monitoring property access and egress. Responsible for monitoring alarm systems and composing incident reports, directing traffic, and liaison with police/fire/ems.
Job Duties:
Ensure that the team delivers outstanding service and the primary objective of security excellence. This will include performing rounds, responding to calls, overseeing parking, gatehouse duties, etc.
Assist in the development, documentation, training and enforcement of operational policies and procedures as it relates to security services to include daily operating procedures. Ensure that incidents are documented and reported.
Ensure that guest/owner concerns are responded to immediately.
Maintain detailed knowledge of the property, its systems and security goals to ensure the safety and security of the property. Ensure team members comply with all safety policies and regulations and emergency situations are handled as required.
Participate in and conduct meetings as needed.
Create weekly schedule and assist in disciplinary procedures as needed.
Assist in interview/hiring decisions as needed.
Perform other duties as assigned.
Required Skills:
Must have at least 1 year of prior security experience
Must have at least 1 year of supervisory/management experience
Must have basic computer skills that include Microsoft Office Suite and the ability to learn new programs.
Must possess excellent customer service skills.
Must possess excellent communication skills, both oral and written.
Must be self-motivated to handle guest, owner or team member issues.
Must have excellent organizational skills.
Must be able to work varied shifts as needed including nights and weekends.
CPR/First Aid certification or the ability to become certified, required.
Physical Requirements:
Must be able to stand/walk rounds as well as sit at gate house.
Must be able to work in hot, cold, inclement weather as needed.
Must be able to bend, stoop, kneel, crouch.
Must be able to lift/move up to 25 lbs. occasionally
Compensación: $48,000.00 - $50,000.00 per year
At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are.
Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.
Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.
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Life at Spectrum Resorts
We are a passionate company that takes pride in its reputation and what we do. Our company’s success is built on a team effort, combining the talents of many people to achieve a common vision of delivering world class service by world class people.
Competitive Wages and Discounts
At Spectrum Resorts we assure our wages are competitive in the area but we also offer incentives that set up apart.
Every year full time team members get a 3 night stay complimentary at either property, the only cost is a reduced cleaning fee.
As part of the Spectrum Resorts team you will also be eligible to enjoy the following savings:
50% off all meals on property,
15% off reservations using the friends and family discount,
15% off any merchandise purchases, and
15% off Spa treatments.
World-Class Benefits Package
We offer a full insurance program that includes Blue Cross and Blue Shield Healthcare as well as Vision, Dental, Life, Cancer, Accidental, and Disability Insurances. We also offer a 401k plan with a company contribution. As part of the Spectrum Resorts team you could also be eligible for our Tuition Reimbursement Program.
We Help Each Other When It Matters Most
When times are tough is when you need your work family the most. We have the following Team Member Assistance Programs.
The Shells Fund--this is an innovative program designed to help Spectrum Team Members in a time of need.
Sharing PTO--team members may donate their accrued PTO to other eligible team members to provide assistance for emergency purposes
Team Member Celebrations
We come together as a family to celebrate our collective successes as a company, as well as to recognize the best and brightest from within our organization. We also have quarterly and annual awards for the team member that goes above and beyond to assure our guests' expectations are exceeded.
Paid Internship Program
Gain hands-on experience during college breaks. Spectrum Resorts offers internships in three areas of the resort. In Food & Beverage you can have the opportunity to experience different areas of F&B such as casual and coastal cuisine restaurants, poolside bar and grill, food trucks and club lounge. Rotation between positions and outlets included. In the Rooms Division you can learn about the guest experience from Reservations to Front Desk to Housekeeping. If you like working outdoors with young guests, our Activities Team may be the best fit for you. This internship includes planning and facilitating on-site activities such as organized games, arts and crafts, competitions and more.
Advancement Opportunities
At Spectrum Resorts we love to promote from within! We feel that current team members who embrace our Vision, Mission and Values and are high performers should be considered for openings before we interview outside the company. We have also developed our own off-season training program, Spectrum University, that is open to all team members. The sessions are planned with our team members' needs in mind... our goal is to help build skillsets so that they are equipped to be successful.
