Future Opening: New Patient Scheduler
Full Time • The Woodlands
Job Summary
New Patient Scheduler performs scheduling by serving our customers and patients on the phone and in person. Using excellent customer service skills, they assist in scheduling patient appointments, guide patients through a variety of issues and to coordinate multiple appointments for HART clinics and locations. Respond to website contacts/feedback in a professional, courteous, confidential, and timely manner. Provide on-boarding for new patients, accurate documentation, and collaboration with other staff. Other duties as assigned.
Responsibilities
- Uses various computer applications, such as eIVF or other EMR.
- Answer incoming calls and make outbound calls, gathering information as needed.
- Complete New Patient Histories
- Manage day-to-day appointments and reschedules efficiently.
- Schedules appointments via phone, in person, or via electronic correspondence.
- Verify and update patient demographics.
- Other duties as assigned.
Qualifications
Education:
- Minimum: High school diploma or equivalent
- Preferred: Associate degree or higher in Business Administration, Healthcare, or other related field.
Experience: At least one year of job-related experience
Skills: Excellent verbal, listening, and written communication. Bilingual preferred. Excellent organizational and time management skills. Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner.
Benefits/Perks
HART supports our employees with an exceptional benefits package that includes:
Skills: Excellent verbal, listening, and written communication. Bilingual preferred. Excellent organizational and time management skills. Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner.
Benefits/Perks
HART supports our employees with an exceptional benefits package that includes:
- Competitive compensation
- Medical, Vision, Dental - 100% of plan premiums covered for employee.
- 401K matching
- Paid holidays + ample PTO.
- Fertility benefits at HART Fertility Clinic
- HART's collaborative environment
Compensation: $18.00 - $21.00 per hour
HART Fertility Staff
HART IVF Fertility Clinic formerly known as The North Houston Center for Reproductive Medicine (NHCRM) is an office based fertility program offering a wide assortment of diagnostic and therapeutic options for the treatment of infertility. We are located in The Woodlands and Kingwood, both large suburban areas about 30 miles north of downtown Houston.
Our Center provides individualized patient treatment plans to make available the latest advanced assisted reproductive technologies while utilizing the cost effective advantage of the office setting.
The Center’s laboratory specializes in on-site assisted reproductive technologies, including diagnostic andrology, embryology and endocrinology services. The Center has the following credentials and certifications:
- Weirong Shang, Ph.D., H.C.L.D., and the Center's IVF laboratory director. Dr. Shang is certified by the American Board of Bioanalysis to direct the laboratory.
- Our Andrology and Endocrinology laboratories are inspected and certified by the College of American Pathologists (CAP).
- Our In Vitro Fertilization Laboratory is certified by the College of American Pathologists (CAP).
- Our IVF Center is a member of the Society for Assisted Reproductive Technology (SART).
- The director of our Center, Dorothy Roach, M.D., is board certified in both Reproductive Endocrinology and in Obstetrics & Gynecology.
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