Benefits:

Bonus based on performance
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Company parties

ROLE DESCRIPTION:

As a Customer Service Manager - State Farm Agent Team Member with Linda DeSpain - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful Presidents Club Qualifying State Farm insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, selling Insurance/Financial Products and anticipating the needs of the community members you support. Our Agency ranked #74 in P&C Production in the USA out of some 20,000 State Farm Agencies year ending 2023 so we are great place to leap-frog your Insurance Career. In addition, our Agency will promote your FINRA sponsorship process to acquire your FINRA Series 6 and 63 registrations.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. In addition, you will have opportunities to take over your own State Farm Agency if you desire become a State Farm Agent after two-years of employment.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Lead 4 TEAM MEMBER CSR TEAM

QUALIFICATIONS:

Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Must have a Texas General Lines License
Must have at least one-year of Consumer Insurance Working Experience
Must have a competitive desire to both Sell and Service Insurance and Financial Products

BENEFITS:

Above Average Pay
Growth potential/Opportunity for advancement within my office and into State Farm Agency
Paid time off (vacation and personal/sick days)
Valuable career-building experience
GATEWAY TO GAINING A STATE FARM AGENCY - $100k Plus Starting Pay on Average

Compensation: $4,300.00 - $6,200.00 per month

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member.

About Our Agency

Our office is open M-F 9-5.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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