Customer Service Representative
Oklahoma City
Customer Service Representative
Full Time • Oklahoma City
The Affinities Group helps insurance agents reach beyond what an agency can achieve alone, including access to carriers, bonuses, market knowledge, best practices and a professional community with similar values and goals.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About the Role:
As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support. You will assist with inquiries, process claims, and ensure our clients have a positive experience with their insurance needs.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Assist clients with policy information, claims processing, and billing questions
- Provide accurate and timely information to clients regarding their insurance coverage
- Resolve customer issues and complaints with professionalism and efficiency
- Maintain detailed and accurate records of customer interactions and transactions
Qualifications:
- Minimum of 1 years of customer service experience, preferably in the insurance industry
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Proficiency in Microsoft Office Suite and customer service software
- Active insurance license in [State] (preferred but not required)
Why Join Us:
- Competitive salary and benefits package
- Health, dental, and vision insurance
- Opportunities for professional growth and development
- Supportive and friendly team environment
- Make a meaningful impact by helping clients with their insurance needs
Compensation: $30,000.00 - $40,000.00 per year
(if you already have a resume on Indeed)