As a service and sales focused account manager for Don Woodson State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. As the service manager you will help oversee the service department and be the expert for your coworkers as well to ensure that policies are being serviced correctly.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
- Manage a service team to ensure policies are serviced correctly.
- Answer team member questions regarding policy changes.
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
- Previous insurance service experience preferred
- Insurance license required by start date
- Good organizational skills to manage and track multiple tasks
- Opportunities for growth available
- Leadership opportunities
- Reimbursement for licensure
- Bonus opportunities available
- Schedule flexibility
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our well-trained team uses state of the art technology to achieve outstanding results. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Fulton, MO.
- I have been a State Farm agent since 1985.
- I am a proud graduate of the University of Missouri - Agriculture Ed. Degree.
- Our agency has received awards including: President's Club, Ambassador Travel, National Quality Award, and Silver Scroll
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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