Spa Associate
Full Time • Norwalk
We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.
Benefits:
- 401(k)
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Training & development
- Wellness resources
You Create the First Impression. Let Us Take Care of You.
Spa Sales Associate | Norwalk & Orange, CT
Pay: Expected total compensation $23 - $25 Hr Including Commission and Bonuses
At Hand & Stone, we know that as a Sales Associate, you are the heartbeat of our spa. You are the first smile a client sees, the voice that welcomes them back, and the person who helps them commit to their long-term wellness. In our Norwalk and Orange spas, we’ve built a sanctuary not just for our guests, but for our team.
We live by two core mantras that define everything we do:
1. Make it the Best Hour of Our Client’s Month
We believe in the power of human connection. To our clients, their journey starts the moment they call or walk through our doors. You aren't just "booking appointments" - you are creating an atmosphere of peace and helping our guests find the relief they deserve. We empower you with the training and technology to make every interaction seamless and special.
2. We Do Everything We Can to Book Every Service Time, Every Day
To us, a full schedule isn't about business - it’s about taking care of those that matter most - our team and our clients.
- For the Client: It means we are helping them prioritize their health through our Wellness Program.
- For You: It means every open slot is a chance for you to grow. We provide a steady stream of leads and a proven process so you can focus on building relationships. A busy spa ensures you have the financial stability and commission opportunities to care for yourself while doing work that matters.
Our Culture: The Ideal Team Player
We aren’t looking for employees; we are looking for partners who share our heart. Our team is built on three simple values:
- Humble: We are a family. We check our egos at the door and support one another. Whether it’s helping with the laundry or assisting a teammate, we’re there for each other.
- Hungry: You have a passion for people. You are driven to meet goals, eager to learn our membership benefits, and excited to help our clients achieve real wellness results.
- People Smart: You have high "emotional intelligence." You can navigate a busy lobby with grace, sense a client's needs, and communicate with genuine kindness and empathy.
How We Support Your Journey
We know that to take care of others, you must be taken care of first. We offer:
- Peace of Mind: Competitive pay plus an aggressive commission structure, optional Health insurance, and 401(k).
- Self-Care: Employee discounts on services and retail products.
- Professional Growth: Comprehensive paid training on our sales process and software to help you succeed from day one.
- Ease: We provide a beautiful, professional environment and a team-based culture. Just show up and shine.
Who You Are
- A motivated professional with a talent for sales and customer service.
- Someone who finds joy in helping others prioritize their self-care and seeing them leave with a smile.
- A team member who values transparency, multitasking, and mutual respect.
Ready to join a team that values your heart as much as your hustle?
Whether you’d like to join our established family in Orange or our vibrant team in Norwalk, we would love to meet you.
"The best teams aren't built by superstars—they're built by people who genuinely care about bringing out the best in everyone around them."
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
(if you already have a resume on Indeed)
Or apply here.
A Mission That Matters
Our work helps people feel their best—every day.
A Team That Supports You
We foster respect, inclusion, and collaboration across every role.
A Brand That Invests in Growth
We’re growing nationwide and committed to franchise and employee success.