Opener/Early Bird
Position Title: Front Desk Representative
Requirements: Fluent in English
Proficient reading and writing skills

Special Skills: Good communication skills
Strong customer service skills

Responsibilities:

Determine the desires, wants and needs of the prospective member by performing a proper Needs Analysis on all Qualified Guests via the Guest Courtesy Card.

Provides information to prospective members in person or over the phone regarding club facilities and programs that suit their individual desires, wants and needs.
Converts telephone inquiries into club visits.
Gives tours and trial memberships to prospective members. Effectively demonstrates equipment and facilities. Guides the prospective member through the decision-making process. Creates desire for prospective members to join club and aggressively inspires them to join.
Upgrades existing memberships to memberships of a greater value, by adding family members and providing personal training packages and group training sessions.
Fills out all paperwork required for accurate membership sales and records. Meets daily, weekly, monthly and quarterly sales goals.

Member Service

Greet all members & their guests use their name and wish them a good workout
Wish all members a fond farewell as they exit the facility
Check Ins:
Check in all members and guests in accordance with company procedures
Ensure all members are participating in services and programs according to their level of membership
Facilitate any messages on club software at member check-in
Observes ABC screen to book kick-offs
Facilitate all member requests or forward to a manager, assistant manager or manager on duty

Guests

Greet all guest promptly and courteously
Explain membership options to guests and ask if they would like to enroll
Ensure all guests are "qualified" to be a guest according to our policies
Ensure all first time guests are taken through a tour
Follow up with all guests

Communicate special events to members and guests

Desk Duties

Answer phones in courteous, helpful, professional manner
Master the use of the CMS system
Maintain professional disposition at all times
Schedule member services: tanning, etc.
Facilitate payment of member services in accordance with company procedures
Know club facility, services, programs and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Take the initiative to learn opening and closing duties

Job Type: Full-time

Benefits:

Employee discount

Schedule

Morning opener:

arrival time Mon-Friday 4:45 am

arrival time Sat-Sun 6:45

4/5 hours shifts available

Work Location: In person

Job Type: Part-time

Salary: $16-$17

Benefits:

Employee discount

Shift:

Morning shift

Weekly day range:

Monday to Friday
Weekends as needed

Work Location: In person

Compensation: $16.00 - $17.00 per hour

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

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