Account Associate - State Farm Agent Team Member
Full Time • Hybrid - US
Benefits:
- Bonuses
- Remote Hybrid opportunity
- 401(k) matching
- Competitive salary
- Free food & snacks
- Opportunity for advancement
Role Description: A State Farm Team Member provides excellent customer service by assisting clients with inquiries, policy changes, claims processing, and other insurance-related services. They act as a liaison between customers and the company, ensuring a positive experience and helping to maintain strong customer relationships.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person regarding insurance policies, billing, claims, and other services.
- Assist customers with policy changes, renewals, and updates.
- Support team members and management with administrative tasks as needed.
- Identify opportunities to cross-sell or refer additional State Farm products that meet customer needs.
- Participate in training and development activities to stay informed about products and industry changes.
- Contribute to a positive and collaborative team environment.
Benefits:
- Competitive salary commensurate with experience and role.
- 401(k) retirement plan with company matching contributions to help you save for your future.
- Work-from-home opportunities to provide flexibility and work-life balance.
- Paid time off (PTO) and holiday pay.
- Opportunities for career growth and professional development.
- Access to State Farm’s extensive training programs and resources.
Flexible work from home options available.
Compensation: $35,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in charlotte hall, MD and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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