Customer Representative 6am-12pm on Weekdays and 12pm-8pm Weekends Shakopee

Customer Representative 6am-12pm on Weekdays and 12pm-8pm Weekends

Part Time • Shakopee
Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Free uniforms
  • Training & development
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About the Role:
We are looking for a Customer Representative to join our team at Planet Fitness - PF Baseline Fitness in Shakopee, MN. This role will be responsible for providing exceptional customer service and support to our members, as well as assisting with various administrative tasks.


Responsibilities:
  • Greet and assist members and guests in a friendly and professional manner
  • Answer phone calls and emails, providing accurate information and resolving inquiries
  • Assist with membership sign-ups, cancellations, and account updates
  • Maintain a clean and organized front desk and lobby area
  • Assist with basic administrative tasks, such as filing and data entry
Requirements:
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office
  • Availability to work mornings from 6am-12pm and weekends
About Us:
Planet Fitness - PF Baseline Fitness is a leading fitness center dedicated to providing a welcoming and supportive environment for individuals of all fitness levels. Our team is passionate about helping our members achieve their health and wellness goals, and we strive to create a positive and inclusive atmosphere for both customers and employees. ```




Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

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