Mitigation Technician

Location

Roanoke

Type

Full Time

Benefits:

401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Position: Mitigation Technician
Position/Office Location: Lynchburg, VA

Reports To: Mitigation Manager or Mitigation Team Lead

Join our growing team at Paul Davis Restoration in Lynchburg as a Mitigation Technician, where your hard work and excellent customer service will play a key role in our day-to-day field operations in a business that plays a critical role in our community. We help families put their lives back together after suffering catastrophic losses, and with that comes the opportunity for an incredibly fulfilling career where you know you are having an impact on the world around you.

Position Summary
The Mitigation Technician is responsible for timely and excellent service to Paul Davis customers, ensuring they receive the highest quality and most effective care possible in property emergency situations. This role requires significant coordination with team leaders within the business to ensure our customers are always receive the highest level of service during their time of need.

What does a Paul Davis Mitigation Technician do?

High level performance of water mitigation, tarping, board up, mold remediation, and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager and Lead Technicians.
Focus and dedication to providing excellent customer service.
Maintain a clean, properly stocked and organized truck and maintain all company equipment.
Be accessible by phone and participate, as necessary, in the on-call schedule.
Assist in warehousing and facility related tasks when necessary.
Assist other team members as you see opportunities arise and be a leader for the team when needed.
Serve others within your community in their time of need
Make a difference for others that have had a disaster strike their property
Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
Be empathetic and show a sense of urgency while communicating through modern technology

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits:

Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
Monthly cross-training opportunities to advance your career
Flex schedule - at Paul Davis we are committed to our team and their well-being. We work to ensure team members get the time they need for personal matters while still being able to work full time.
Paid training
Access to health, dental, vision, and other benefit programs
Referral program
Great culture and team dynamic

Team Qualifications (Requirements):

Desire to join a world-class team and contribute a positive attitude
Dedication to customer service
Fluent in English
Valid driver's license with a clean record
Have the ability to work nights/weekends and overtime, if needed
Ability to lift 75 LBS frequently
Desire to continually learn new things

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation: $15.00 - $23.00 per hour

Paul Davis Restoration of Lynchburg, Roanoke, and Southside VA

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.