Southwest Sport and Spine Center, Inc.

Medical Office Manager Bilingual English & Spanish

Location

Las Cruces, NM

Type

Full Time

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
Office Manager (Bilingual English & Spanish) – FYZICAL & Southwest Sport and Spine Center, Inc.

Location: Las Cruces, NM

About Us: FYZICAL & Southwest Sport and Spine Center, Inc. is a dynamic and growing physical therapy organization committed to improving people’s lives. Join our team and make a positive impact!

Role Overview: As an Office Manager, you’ll play a crucial role in ensuring the smooth operation of our medical office. Your leadership, organizational skills, and customer service excellence will contribute to our success.

Required: Bilingual. Read, write, & speak Spanish.

Responsibilities:

  • Team Leadership: Supervise a team of at least 10 staff members, fostering a collaborative and supportive environment.
  • Medical Office Management: Handle multi-line phones, payment processing, and insurance claims procedures.
  • Billing and Collections: Understand billing processes and assist patients and clinicians with billing inquiries.
  • Customer Service: Deliver exceptional customer service with a friendly and positive attitude.
  • High EQ: Show compassion and emotional intelligence in interactions with patients and colleagues.
  • Independence and Organization: Work independently, multitask, and maintain accuracy even during interruptions.
  • HR Experience: Some familiarity with human resources practices.
  • Problem Solving: Identify challenges proactively and find effective solutions.
  • Software Proficiency: Experience with Patient Scheduling and Electronic Health Records systems.
  • Productivity Optimization: Manage scheduling to minimize clinician downtime due to cancellations/no-shows.
  • Computer Skills: Proficient in Word, Excel, and email communication.
  • Education: Bachelor’s degree preferred.
  • Typing Speed: Type a minimum of 60 words per minute with 98% accuracy.
Why Join Us?

  • Be part of a positive and supportive team.
  • Contribute to changing lives for the better.
  • Opportunity for growth and development.
If you’re a detail-oriented, compassionate, and organized professional, we’d love to hear from you!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.fyzical.com

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