Southwest Sport and Spine Center, Inc.

Medical Office Manager Bilingual English & Spanish

Location

Las Cruces, NM

Type

Full Time

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
Office Manager (Bilingual English & Spanish) – FYZICAL & Southwest Sport and Spine Center, Inc.

Location: Las Cruces, NM

About Us: FYZICAL & Southwest Sport and Spine Center, Inc. is a dynamic and growing physical therapy organization committed to improving people’s lives. Join our team and make a positive impact!

Role Overview: As an Office Manager, you’ll play a crucial role in ensuring the smooth operation of our medical office. Your leadership, organizational skills, and customer service excellence will contribute to our success.

Required: Bilingual. Read, write, & speak Spanish.

Responsibilities:

  • Team Leadership: Supervise a team of at least 10 staff members, fostering a collaborative and supportive environment.
  • Medical Office Management: Handle multi-line phones, payment processing, and insurance claims procedures.
  • Billing and Collections: Understand billing processes and assist patients and clinicians with billing inquiries.
  • Customer Service: Deliver exceptional customer service with a friendly and positive attitude.
  • High EQ: Show compassion and emotional intelligence in interactions with patients and colleagues.
  • Independence and Organization: Work independently, multitask, and maintain accuracy even during interruptions.
  • HR Experience: Some familiarity with human resources practices.
  • Problem Solving: Identify challenges proactively and find effective solutions.
  • Software Proficiency: Experience with Patient Scheduling and Electronic Health Records systems.
  • Productivity Optimization: Manage scheduling to minimize clinician downtime due to cancellations/no-shows.
  • Computer Skills: Proficient in Word, Excel, and email communication.
  • Education: Bachelor’s degree preferred.
  • Typing Speed: Type a minimum of 60 words per minute with 98% accuracy.
Why Join Us?

  • Be part of a positive and supportive team.
  • Contribute to changing lives for the better.
  • Opportunity for growth and development.
If you’re a detail-oriented, compassionate, and organized professional, we’d love to hear from you!

Company Website: www.fyzical.com

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