- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Assist with customer service and management of the customer experience
- Assist with scheduling all warranty activities
- Enter lead/jobs into the operating system and make sure all information in the project is correct
- Schedule CM initial visit with customer
- Educate customers on process
- Review and validate project file documentation
- Confirm with CM project scope of work is complete
- Maintain customer and client communications
- Support CMs ensuring customer and client agreement on scope and estimate
- Ensure all paperwork is complete with customer and client
- Ensure estimates are distributed to all necessary parties
- Interface with Subcontractors for availability
- Sign up new Subcontractors and maintain insurances and licensing
- Issue WOs based on project budget
- Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
- Schedule inspections with building departments
- Update budgets and keep within set parameters
- Order materials and supplies as needed
- Assist identifying and qualifying resource providers
- Validate completed PO documentation
- Update contract status with change orders and keep customer and client advised
- Maintain Work-in-Progress (WIP) report
- Maintain communication log
- Prepare project reports
- Upon completion, review file documentation and update as necessary
- Manage collections activities
- Perform project close-out and audit
- High school diploma/GED
- Associate or Bachelor of Business Administration is preferred
- Superb customer service track record
- Effective written and oral communication
- Intermediate math skills
- Experience in restoration and/or construction preferred
- Walking and/or standing throughout the day
- Frequent driving and sitting
- Occasionally may be required to visit job sites and deliver items as needed
- Occasionally exposed to extreme conditions such as heat
- The noise level at individual jobsites can be loud
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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