Service Designer Or UX Designer
Full Time • Washington DC
TITLE: Service Designer
LOCATION: Washington, DC/ Onsite
MINIMUM EDUCATION: Bachelor’s degree in IT or related field or equivalent experience.
REQUIRED EXPERIENCE: 5+ years
INTERVIEWS: In Person
Job Description:
The service designer will work collaboratively with stakeholders to develop a comprehensive understanding of the problem and ideate potential solutions to improve the delivery of services to District residents.
Responsibilities:
The main responsibilities of the Service Designer are as follows. It should be noted that stakeholder inquiry and insight should be involved throughout all parts of this process.
· Lead human-centered design projects alongside a team of other innovators
· Perform and manage user research
· Maintain ongoing relationships and communication with stakeholders to ensure a user-centered design process and constant feedback
· Design the User Journey Map and identify pain points and issues that need to be addressed in a given solution
· Generate creative, bold solutions to public sector challenges
· Plan and execute co-creation workshops with stakeholders in order to propose the most viable solution for the given problem
· Prototype and test potential solutions in order to validate ideas and iterate
· Design the Service Blueprint and prepare for presentation to the team and relevant stakeholders
Skills:
· 5+ years of professional experience in UX design. Required 5 years
· Comprehensive understanding of human-centered design and design thinking. Required 5 Years
· Experience planning and executing user research. Required 5 Years
· Ability to synthesize complex qualitative data. Required 5 Years
· Experience developing and testing low-, medium-, and high-fidelity wireframes and other types of prototypes with stakeholders. Required 3 Years
· Experience designing a user journey map and the ability to then identify touchpoints and pain points. Required 5 Years
· Ability to plan and execute co-creation workshops with relevant stakeholders. Required 5 Years
· Experience planning and executing community outreach events. Required 5 Years
Compensation: $40.00 - $50.00 per hour
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
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