Air and Ocean Export Coordinator
Full Time • Valley Stream
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job description:
- Coordinate shipments with clients
- Communicate with customers, staff, and vendors on a daily basis
- Deal and respond promptly with distributors and customers
- Resolve any kind of issues, inquiries, complaints, and concerns
- Process orders, forms, requests, and create quotations
- Coordinate with freight forwarders and shipping carriers to arrange timely transportation of goods
- Prepare regular export reports, including shipment schedules, transit times, and delivery performance
- Monitor and track shipments to provide real-time updates on delivery status to customers and internal stakeholders
- Pickup phone calls
- Assist sales in quotations
- Track and trace shipments
- Demonstrate a willingness to learn
Qualification:
- Min. 1-2 year experience in import/export shipping or related field
- Experience in both Air and Ocean Export
- Multilingual preferred
- A valid driver's license is a plus
- Knowledge of export regulations, international trade practices, and customs
- Strong knowledge of Dangerous Goods Regulations (DGR)
- Strong attention to detail and excellent organizational skills
- Excellent customer service and client relations skills
- Exceptional communication and interpersonal abilities to liaise with suppliers, customers, and internal teams
- Proficiency in using MS office and/or export-related software
Remote Work: No
Work Schedule:
Monday to Friday, 9AM - 6PM (1 hour lunch break)
Monday to Friday, 9AM - 6PM (1 hour lunch break)
Compensation: $42,000.00 - $55,000.00 per year
About Us
We are led by a top-quality management team with an average of 20 years of experience in the global logistics industry.
Established in 2003, Infinity began as an air and ocean freight forwarder. We have developed a reputation of being a reliable and trustworthy logistics partner to our clients in over 50 countries.
Over the years, we have expanded our portfolio of services offered and our global presence to meet the increasing demand for global transportation and international trade. Our services currently include air and ocean freight, trucking, custom clearance, warehouse, and distribution. We established Hong Kong, Shenzhen, Shanghai, and Ningbo offices in Greater China to increase our presence in Asia. This network of branches enabled us to penetrate deep into the Asian market and provide our clients with a Total Logistics Solution at a competitive price.
We continue invest in our people, infrastructure, and technology to ensure that our clients have a competitive edge and can create lasting business value.
Mission Statement
Create lasting business value for our clients through exceptional customer service and efficient Total Logistics Solution.
Our Vision
To provide our client with a single platform that meets all logistics needs.
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