Veterinary Practice Manager
Full Time • Ocala, FL, 34480
Benefits:
- Life Insurance
- Uniform Voucher
- Short Term Disability
- Health Insurance Stipend
- Competitive salary
- Flexible schedule
- Training & development
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Vision insurance
- Bonus based on performance
ABOUT THE POSITION
The Veterinary Practice Manager position is a supervisory position enlisted to provide a variety of analytical, evaluative, advisory, and technical functions in support of driving revenue to Maricamp Animal Hospital through the development and optimization of processes. Additionally, this role is intended to train, lead, and manage the team members in the medical department to achieve optimal performance success within their roles at Maricamp Hospital.
The Veterinary Practice Manager position is a supervisory position enlisted to provide a variety of analytical, evaluative, advisory, and technical functions in support of driving revenue to Maricamp Animal Hospital through the development and optimization of processes. Additionally, this role is intended to train, lead, and manage the team members in the medical department to achieve optimal performance success within their roles at Maricamp Hospital.
ABOUT THE COMPANY
Maricamp Animal Hospital is a small animal, general medicine practice located in Ocala, FL. Our mission is to empower a lifetime of memories, bringing pet health solutions that impact our community. We provide owners with the education they need in order to make a fully informed decision about their pet's health care. We are dedicated to ensuring our patients have the results and success they deserve. Our core values are the backbone of our business and guide our hiring process: we create impact, have discipline, are accountable, in alignment, results-oriented, and inspirational.
OBJECTIVES
Operational Effectiveness (50%)
- Develop and implement strategies aimed at increasing practice revenue, improving profit margins, and optimizing overall financial health through effective pricing, service offerings, and resource management.
- Create and execute comprehensive business plans focused on long-term financial growth, including market analysis, service diversification, and client retention strategies.
- Lead efforts to streamline practice operations, improve productivity, and reduce expenses to enhance profitability without compromising service quality.
- Ensure compliance with regulatory agencies and laws. This includes but is not limited to OSHA, DEA, EEOC, ADA, and the Department of Labor.
- Implement initiatives to increase client satisfaction, retention, and referrals, contributing to sustained revenue growth and enhanced client loyalty.
- Maintain awareness of industry trends and competitive pricing strategies, ensuring the practice remains competitive in the market while maximizing profit opportunities.
Team Management (50%)
- Provide strong leadership to the practice team, fostering a results-oriented environment where financial goals related to revenue, expenses, and profit growth are consistently achieved.
- Work in conjunction with Leaders to oversee the continued education and training of medical staff while evaluating progress and performance to ensure the team members’ success and alignment within the company
- Monitor and report on the medical team’s progress of metrics to Leadership, ensuring each position is keeping and reaching daily, weekly & monthly targets and goals
- Quality control to ensure the medical team’s accountability to their job duties and adherence to policies and procedures through report analysis, performance reviews, and communicative feedback.
COMPETENCIES
- Understands the ethical requirements of the veterinary practice, as outlined in the AVMA and CVPM code of ethics, and ensures that professional and support staff fulfill their ethical responsibilities
- Proven track record of implementing strategies to increase revenue, reduce expenses, and improve profit margins. Experience in developing and executing plans that positively impact the practice’s bottom line.
- Excellent verbal and written communication skills with a proven ability to navigate relationships with clients, co-workers, and patients
- Requires ability in problem-solving - decisions involving veterinary expertise will be reserved for the practitioners.
- Demonstrates initiative and self-motivation to follow through on all responsibilities in a timely manner.
- Strong computer skills and highly proficient in MS Office Suite, Windows, and Google Suite with experience using Veterinary EMR software.
- Ability to direct, guide, and assist a team for operational cohesiveness
- Proven ability to maintain professionalism through implementing mission, vision, and core values and ensuring the team’s compliance with the same standard.
- Experience monitoring and assessing the performance of your own work, other individuals, and the practice to make improvements
EDUCATION AND EXPERIENCE
- Minimum of 2 years of management/operations experience in the veterinary industry (required)
- Knowledge of veterinary medicine and customer service best practices in the veterinary industry (required)
- Knowledge of financial reporting and analysis (required)
- Bilingual English & Spanish is a plus
PHYSICAL REQUIREMENTS
- Ability to spend prolonged periods of time standing, sitting, or walking
- Must be able to lift at least 25lbs
- Travel Required: Up to 15% for Continuing Education & Training
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements
Benefits:
- Health Insurance Stipend
- 10% Annunal Incentive Bonus
- 401(k) with employer match
- Vision insurance
- Dental Insurance
- Short Term Disability
- Hospital Indemnity
- Cancer Protection Assurance
- Critical Care Protection
- Accident-Only Insurance
- Employee assistance program
- Uniform Voucher
- In-House Veterinary Care Employee Discount
- Paid time off
- Employee Discount Program
- Professional Development Assistance
- Paid Employee Referral Program
Schedule:
- Full-time
- Business Hours: Monday to Friday 8am-6pm and Saturday, 8am-1pm (this role is typically M-F)
Work setting:
- In-person
Compensation:
- Salary: $60,000-$80,000 Base with 10% Annual Incentive Bonus
Ability to commute/relocate:
- Ocala, FL: Reliably commute or planning to relocate before starting work (Required)
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Maricamp Animal Hospital recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, proceed to MaricampAnimalHospital.com to submit an application!
If this position caught your eye, proceed to MaricampAnimalHospital.com to submit an application!
Already submitted your application and have questions? Please contact us directly at the veterinary hospital at 352-634-0300 and ask to speak to Human Resources.
Compensation: $60,000.00 - $80,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
Maricamp Animal Hospital has made Ocala its home since 2013. We are a full-service small veterinarian who displays an unrivaled commitment to our clients. Our clinic emphasis is on regular preventive healthcare for your pets and we love to educate each client to ensure that their fur babies are healthy for as long as possible. Providing exceptional client service and veterinary health care put Maricamp on the map as the most trusted animal hospital in Ocala.
We administrate compassionate care to all pets entrusted to us.
Our Mission, Vision & Values
Mission Statement
We empower a lifetime of memories, bringing pet health solutions that impact our community.
Vision Statement
We impact 100,000 families through transforming their pets' health and happiness, will create opportunities for 200 employees to live fulfilled and prosperous lives and will generate 100 million in annual revenue.
Core Values
Impact
Clear intention of fulfilling the greater purpose of helping animals and people. Open and honest communication with exceptional customer service will change lives.
Discipline
Committed to daily learning and growth opportunities while implementing training tools to be the best version of ourselves. No exceptions.
Accountability
Creating trust with others by being accountable for our actions and increasing self responsibility. Doing the actions and completing cycles are the end result.
Alignment
Being fully aligned with our mission and vision while setting goals and targets to exceed expected growth personally and professionally.
Results
Achieving results that are above and beyond what is expected. Our clients will be educated on every product and service that will help their animals live to their greatest potential.
Inspiration
Contributing to a positive, creative, empowering and inspiring environment. You are here to create a safe and impactful space for not only our clients but also for the team.
Join Our Team!
Maricamp Animal Hospital is looking for new team members who have a passion for the health and well-being of animals.
We care deeply about our staff, our clients, and our services. We believe in making sure that everyone who walks through our doors is treated like family. We offer an exciting and fun atmosphere with plenty of room for growth. We have positions available for those that are just starting out, as well as for those that have experience under their wing.
If you have a have a passion for animals we are looking for YOU!
(if you already have a resume on Indeed)
Or apply here.
Paid Time Off
In-House Employee Practice Discounts
Dental Insurance
Supplemental Insurance
Vision Insurance
401k Retirement Plan with Employer Match
Health Insurance
Employee Assistance Program
Employee Discount Program