Customer Service Manager - State Farm Agent Team Member
Cedar Park, TX
Customer Service Manager - State Farm Agent Team Member
Full Time • Cedar Park, TX
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
ROLE DESCRIPTION:
A Fast-Growing State Farm Agency is seeking a qualified professional to join their team for the role of Insurance Customer Care Specialist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through taking care of customer needs and providing remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
RESPONSIBILITIES:
- Connect with clients on a daily basis over the phone or in person on their insurance and financial services needs.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
REQUIREMENTS:
- Property and Casualty license is preferred
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Proactive in problem solving
- Ability to work in a team environment
- Achieve mutually agreed upon marketing goals
BENEFITS:
- Salary plus bonuses
- Paid time off
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Compensation: $45,000.00 - $65,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Jt Reisdorph - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
- Our office is located in Cedar Park, TX.
- Our office is open 8:30-5:30.
- I have been a State Farm agent since 2008.
- We currently have 4 team members at our agency.
- We have 45 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none