Assistant General Manager
Full Time • Yorktown Heights
Benefits:
- 401(k)
- Employee discounts
- Paid time off
Job Description - Assistant General Manager
Goldfish Swim School is the fastest-growing national learn-to-swim program across the country. We are currently offering an exceptional management opportunity with boundless career and professional growth pathways as our expansion across the vibrant landscape of New York continues. Join our team to embark on an exciting journey of personal and professional development! Applications for this position will be closed on 9/1/2024, post will be closed sooner if the right candidate is found, please apply ASAP if interested.
Why Join Goldfish Swim Schools? At Goldfish Swim Schools, we are dedicated to fostering a supportive environment where children develop essential life skills and water confidence. As Assistant General Manager, you will play a pivotal role in ensuring the success of our swim school operations. We offer competitive compensation, professional development opportunities, and a collaborative team culture that values your contributions.
See our video on the Goldfish Experience: https://youtu.be/TZTVvr5AgIA
Summary: As Assistant General Manager, you will assist in overseeing daily operations at our New Rochelle location, supporting a team of staff including swim instructors, lifeguards, and customer service representatives. Your responsibilities will include maintaining facility standards, assisting with marketing efforts, and promoting our core values to enhance customer satisfaction.
Primary Responsibilities:
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Assist in managing day-to-day operations according to Goldfish Swim School standards. - Support and coach staff to deliver high-quality swim instruction and facilitate optimal performance.
- Collaborate with Deck Supervisors on class scheduling, customer service, and staff training.
- Provide training and guidance in sales and marketing initiatives.
- Assist in maintaining retail and vending operations.
- Support private party operations to ensure adherence to operational procedures.
- Familiarize yourself with scheduling and administrative software to optimize facility operations.
- Assist in maintaining a safe and sanitary swim environment, adhering to safety protocols.
- Participate in employee engagement activities to foster a positive workplace culture.
- Support implementation of Emergency Action Plans and safety procedures.
Job Qualifications and Skills:
Required:
- College degree preferred.
- 3 years of leadership experience at the supervisory level.
- Problem solver and creative thinking skills to identify and resolve challenges that students encounter.
- Experience with Customer Relationship Management (CRM) software and sales tracking.
- Experience with payroll systems and employee scheduling software.
- Excellent leadership, communication, and interpersonal skills.
- Positive attitude and a genuine desire to make a difference in the lives of children and families in our community.
- Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values (Integrity, Compassion, Trust, Accountability, and Fun).
- Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm).
- Must pass background examinations (included with training).
Preferred:
- Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred. Ability to work with children
- Strong aquatics background, including instruction and lifeguard experience is desired
- Experience hiring, managing, and training teams
- Business experience in membership sales is ideal
- Experience with payroll systems and employee scheduling software
- Experience with maintenance of pool equipment and pool sanitation systems
- Ability to work collaboratively with cross-functional teams and thrive in a fast-paced environment
- Positive attitude and a genuine desire to make a difference in the lives of children and families in our community
Benefits:
- 401(k)
- Health insurance
- Employee discount
- Flexible schedule
- Paid time off
Goldfish Swim School – New Rochelle is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see: www.goldfishswimschool.com
NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer.
Starting Pay Rate: $50,000-$65,000
Compensación: $50,000.00 - $65,000.00 per year
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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Paid Training
We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.
Flexible Schedules
Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!
All Are Welcome
At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.
Make Waves...In Your Community
Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!
Make Waves...In Your Career
Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!
High Fives & Tropical Vibes!
We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!
Going for Gold!
We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.
Grow with Goldfish
There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!