Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Training & development

Come join our fun and exciting physical therapy company where we put patient needs first, excel at caring for our community members, and support employee growth and development. With locations in Northborough and Hudson and a plan to keep growing, we are always hiring for our dynamic team.

Our first impression associates are rockstars at representing Flaherty Physical Therapy to create an exceptional experience for our clients. Responsibilities include answering the phone, greeting clients, scheduling appointments, intaking new patients, collecting patient payments, maintaining up to date medical records, and other general tasks associated with the front office and the clinic.

Necessary skills include:

· Positive team-player attitude

· Excellent and open communication

· Exceptional attention to details

· Reliability

· Ability to work both independently and with a team

· Exceptional customer service skills

· Generous and caring nature, kind, and courteous attributes

· Willingness to learn and grow

· Effective time management

· Ability to multitask

· Be organized

· Strong computer skills

· Confidence in your abilities to thrive in an exciting and challenging job

Experience in customer service, in a medical office, with electronic medical records, and checking insurance benefits is a definite plus!

This is full-time position working in both our Northborough and Hudson clinics. The starting salary is $19.00 per hour with the ability to earn a monthly bonus based on performance. For more information about working for Flaherty Physical Therapy, go to our website https://www.flahertyphysicaltherapy.com/employment-opportunities/ .

If you are friendly and enjoy working with people, confident in your customer service skills, are detail-oriented, get excited about making a difference in people’s lives, and are looking to join a fun team environment for the long-term, please email your resume and cover letter to our Office Manager, Kim Cournoyer at kimc@flahertyphysicaltherapy.com

Compensation: $19.00 per hour

Flaherty Physical Therapy is a small privately owned Physical Therapy company located in Northborough, Massachusetts. We have a second location in Hudson, Massachusetts as well.

Our concept is simple:
● Create WOW experiences for all clients and staff
● Create positive client/staff relationships to allow for loyal customers
● Create long term fitness and wellness plans for our clients and staff that allow them to succeed and restore their Mojo!

Mission of FPT

“We exist to empower people to live their best life.”

These are the behaviors that we as leaders, our staff and all our resources (patients, referring people, vendors, etc.) can come to know and expect from our entire team.

Honesty and Approachability

· Being Nice – Be approachable by being welcoming, friendly, positive, and easy to talk to

· Body Language – Understand the importance of how our body language influences communication and can be crucial to our company success

· Listening – Gain people's trust by listening with a calm demeanor, keeping an open mind, and having interesting and engaging conversations.

· Expectations – Be honest in all work, all conversations, especially dealing with difficult personalities.

· Integrity – Live up to your own expectations and take ownership of all we do, including our mistakes.

Empowering

· Encourage – Challenge you to constantly grow personally and professionally

· Promote self-advocacy – Find solutions to daily problems by proper training and working with each other to help get the job done

· Promote self-confidence – Make a difference in your life by helping you be confident in your work

Support – Constantly support all our staff development, both professionally and personally
Influence – Encourage you to allow your hard work to influence others to do the same

Trust

· Consistency - Be reliable and dependable every day for all patients and coworkers.

· Safety – Strive to have an environment that is safe to all, safe to work, safe to be able to share and collaborate both as patients and employees

· Privacy - Maintain privacy and strive to be inclusive for all to feel safe.

· Communication – Do our best to communicate in ways that lead to trust happening on both sides of the conversation

Teamwork

· Patient care - Work together to provide excellent patient care every day

· Relationships - Build relationships between each team member and be respectful of everyone’s views

· Positivity - Have positive attitudes and proactively help/support others

· Pieces of the Puzzle - Be aware of the big picture, recognizing the strengths and skills that each team member brings so the pieces of the puzzle fit.

(if you already have a resume on Indeed)