Insurance Customer Service Representative Sidney

Insurance Customer Service Representative

Full Time • Sidney
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
Looking to join a successful team and building relationships within our community? Do you like a professional office environment with Federal Holidays and Sundays off?  

Apply Today. Grow with us at Security First Bank and find your future in banking and insurance. We treat you right.

We are looking for friendly smiling faces to join our insurance team with the opportunity for growth. To be considered as an applicant please complete and sign the online application form at the Security First Bank web site. For additional information or paper application accommodations please stop by 1205 Jackson, Sidney, NE 69162 or call 308-254-3228

Role: 

The Insurance Customer Service Representative is responsible for servicing current customers, quoting new business, issuing certificates of insurance, and handling the phones.

Essential Functions & Responsibilities:

  • Quotes and sells insurance policies to new and existing clients.
  • Resolves client inquiries and complaints.
  • Expands business reach through networking techniques.
  • Complies with insurance standards and regulations.
  • Tracks and identifies areas of improvement.
  • Performs other job-related duties as assigned.
Knowledge, Skills and Abilities:

Education and/or Experience. 

  • High School Education or General Education Degree (GED).
  • One to twelve months previous experience in insurance, customer service, or other related fields preferred.
Interpersonal Skills. 

  • Strong marketing, sales and communication skills.
  • Ability to keep accurate records.
  • Proficiency in Microsoft Office Suite programs. 
  • Must be able to maintain a high level of confidentiality and work independently.
  • Excellent time management, interpersonal and organizational skills.
Certificates, Licenses, Registrations: Licensure in Property/Casualty, others as needed. Willingness to test for additional licenses.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing this job the employee would occasionally be required to carry loads up to and including 24lbs. It is frequently necessary to bend, squat, reach above the shoulder level, crouch, kneel, balance and push/pull equipment. Firm grasping/fine manipulation with the right/left hand is necessary. In an 8-hour day, the employee can expect to sit about 6 hours.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Starting Wage Range and Benefits:

Security First Bank provides some of the most competitive, comprehensive benefits in South Dakota and Nebraska. We believe in our employees, and they deserve an environment in which they can excel, with the peace of mind that their families are in good hands. We provide a host of health benefits, financial plans, and other services designed to make life better - both at work and at home. 

Prior experience will be taken into consideration for starting wage. Additional information about benefits is available on the careers page of the company web site. Specific questions about benefits for full or part time status will be answered during the interview process.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to IIAN Corporate.

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Are you a natural born leader?

Good with numbers? Maybe you’re a problem solver, a technology genius, or a creative powerhouse. No matter your skill set or your interests, there's a career path for everyone in the insurance industry.

Many people believe that insurance is just a large company represented by an insurance agent, but that is far from the truth. Insurance is comprised of customer service, marketing, risk analysts, sales, underwriting, claims, litigation, financial services, public relations, and the ever changing technological landscape, which all require support staff, in order to operate efficiently.