Benefits:
- Employee discounts
- Training & development
The Milagro Spa at Overland Park Genesis Health Club location is OPENING SOON and we are seeking highly professional, dependable, front desk spa customer service specialists to join our team!
The front desk concierge at the Milagro Spa is responsible for providing exceptional customer service to all clients throughout their visit to the spa. We believe in working as a team so being a team player is imperative. We are looking for someone who is consistently bright, cheery, and optimistic and somebody who will take pride in going the extra mile to exceed our guest's expectations. Applicants must be confident, positive and make your team members and the guest your #1 priority. Several duties include multitasking: answering phones, checking clients in and out, scheduling appointments, maintaining reception area. Flexible availability: days, nights and weekends needed. Business is open 6 days a week
We strive to provide a five-star customer experience to our discerning clientele and seek like-minded individuals to advance our mission.
Requirements and Qualifications:
Responsibilities
- Knowledge of Meevo Software systems
- Answering phones, checking clients in and out, scheduling appointments,
- Maintaining reception & retail areas
- Assisting with laundry getting to and from the laundry room and changing/locker rooms
- Flexible availability: days, nights and weekends needed
- Several duties include: multi-tasking, answering multiple phone lines, checking clients in and out, scheduling appointments, maintaining reception area
- Relevant Experience Preferred
- Excellent communication and interpersonal skills to interact effectively with clients and address their concerns
- Adherence to a high standard of professionalism and ethical conduct
- Ability to work evenings, weekends and holidays as needed
- Knowledge of Spa and Genesis Health Club policies
- Maintenance of client documentation
- Attend trainings, education and meetings when requested
- Keep work space clean, organized and stocked with proper supplies
- Strive to meet service and retail goals
- Assist the client with retail selection
- Close sales with technician product recommendations
- Promote Spa Sales and Promotions
- Sell gift cards
- Recommend future appointments to all clients
- Maintain consistent professional image and appearance
- Dust retail shelves during downtime
- Restock retail shelves
The Milagro Spa operates within the Genesis Health Clubs with two locations in New Jersey and three more set to open in Kanas Fall of 2024. Milagro provides an experience unmatched by other spas in the area. Our highly trained technicians provide soothing massage to relax muscles and relieve body tension or facial or skin treatments designed to leave the skin looking younger, fresh and glowing. Continuing Education is a key component of working at the Milagro Spa keeps our service providers engaged and informed.
Compensation details will be disclosed during the interview process.
Compensation details will be disclosed during the interview process.
Compensation: $12.00 per week
Genesis Health Clubs
Join the Genesis Health Clubs Family — Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 83 locations across 13 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we’re a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
- Above-industry average pay and strong employee rewards
- Medical and dental coverage
- 401(k)
- Paid Time Off (PTO)
- Rapid career advancement in a fast-growing organization
- The opportunity to uplift your community every day
- Free all-access gym membership
- A passionate, supportive culture where Staff is Family
Whether you’re training clients one-on-one or helping families stay active through our extended brands, you’ll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you’re passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website: www.genesishealthclubs.com
(if you already have a resume on Indeed)