Benefits:
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
MILAGRO SPA @ Genesis Health Clubs
The Lead Spa Coordinator assists in overseeing the flow of the guests and ensuring the details of each day are completed to Milagro Spa. This is a FT position.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Schedule Spa services using Meevo booking system and follow all procedures as outlined in the Spa handbook
2. Explain and promote Spa facilities, services, and activities in a positive manner.
3. Review future appointments, schedule appointments to maximize revenue
4. Detect and prevent any problems with spa scheduling.
5. Reconcile treatment and billing discrepancies that occur during each shift
6. Assist in receiving retail shipments, enter items into Meevo inventory system, price items and work with Spa team to arrange the retail floor.
7. Assist in monthly retail and operational inventory.
8. Ensure cleanliness in all areas of the front desk and retail boutique.
9. Attending all staff meetings and training sessions.
10. Report all operational and maintenance issues promptly and follow up to ensure completion.
11. Follow up promptly with Spa Director on all comments, concerns and suggestions made by guests and staff.
12. Assist in establishing and maintaining standard of excellence in professional image and service.
13. Be available to work holidays, weekends and evenings as needed.
14. Perform other duties as directed, developed or assigned.
Qualifications:
Required:
Experience in leading a team in a work environment.
Demonstrated versatility, flexibility, and a willingness to work within constant changing priorities with enthusiasm.
Must be responsive and have a strong sense of urgency.
Intermediate-level skills with spreadsheets and work documents.
Experience in the beauty or spa industry preferred but not required.
Experience in the beauty or spa industry preferred but not required.
Skills:
Excellent eye for detail, ability to multi-task.
Ability to clearly, legibly, and pleasantly communicate in English, both orally and in writing, using correct spelling and grammar, with guests, co-workers and management both in person, via email and by phone.
Ability to maintain discretion and confidentiality of all guests.
Strong organizational, problem solving, and analytical skills with acute attention to detail and follow up.
Professional appearance and demeanor.
Ability to work as a team and work independently.
Ability to maintain concentration, think clearly and follow through with requests and interdepartmental communication.
Ability to remain calm under pressure, make decisions and be solution oriented, and create a positive outcome from a challenging situation.
Demonstrated versatility, flexibility, and a willingness to work within constant changing priorities with enthusiasm.
PHYSICAL DEMANDS
Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.
Constant need to stand for long periods of time.
Constant need to perform the following physical activities: grasping, turning, finger dexterity.
Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
*Compensation will be discussed during the interview process. Benefits available with Full Time employment only.
*Compensation will be discussed during the interview process. Benefits available with Full Time employment only.
Genesis Health Clubs
Join the Genesis Health Clubs Family — Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 83 locations across 13 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we’re a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
- Above-industry average pay and strong employee rewards
- Medical and dental coverage
- 401(k)
- Paid Time Off (PTO)
- Rapid career advancement in a fast-growing organization
- The opportunity to uplift your community every day
- Free all-access gym membership
- A passionate, supportive culture where Staff is Family
Whether you’re training clients one-on-one or helping families stay active through our extended brands, you’ll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you’re passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website: www.genesishealthclubs.com
(if you already have a resume on Indeed)