Customer Relations Specialist
Location
South Point
Type
Full Time
- Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
- Dental Insurance - Affordable dental insurance with NO waiting period.
- Vision Insurance - Quality vision coverage for very little cost.
- Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
- 401K Plan - All administrative fees are paid by the company.
- ESOP - Employee Stock Ownership Program
- Paid Time Off - Competitive paid time off policies.
- Employee Discount - Generous employee discount on ALL merchandise.
- Verifies all information related to orders is accurate; identifies and corrects discrepancies.
- Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
- Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
- Completes and processes credit applications, payments and financing paperwork.
- Communicates with internal and external personnel in a professional and timely manner.
- Maintains accurate files and processes in order to maximize productivity.
- Performs clerical support for store staff as needed.
- Other duties as assigned.
- Excellent verbal and written communication, and listening skills
- Basic reading and comprehension skills.
- Basic numerical reasoning skills.
- Ability to complete paperwork in an accurate, neat and efficient manner.
- Demonstrated knowledge of software, including Microsoft Office
- Excellent organizational skills
- Outstanding customer service skills
- Ability to sit, stand, bend, stoop, and reach regularly
- High school diploma or equivalent combination of education and experience
- Previous clerical experience preferred
- Full-Time/Regular
- #BSSALES
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Big Sandy Superstore
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