Responsive recruiter

ROLE DESCRIPTION:

As a Customer Service Representative with our agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.

Compensation: $20.00 - $25.00 per hour

Do you want to work with someone who will help you achieve YOUR goals?

We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in Yorktown NY.
I have been a State Farm agent since 2000.
We have 50 years of combined insurance experience in our office.
Our agency has received awards including: Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze Tablet
Additional languages spoken: Spanish

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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This position requires outbound calling including cold calls to potential customers. Can you do this?*

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Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

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Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none

Customer Relations Representative - State Farm Agent Team Member