Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
- Medical, Dental, Vision & 401(k) benefits
- Paid Holiday, Vacation & Sick Days
- Company Cell Phone
- Vehicle Allowance
- Paternity, Maternity & Adoption Leave
- Advancement Opportunities
- Paid Training for Xactimate and Symbility advancement
- Meet all service standards set forth by the client or the company.
- Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required).
- Train on these estimating tools as needed.
- Utilize PDO QA for peer review
- Ensure each project achieves a minimum gross profit margin as determined by company standards.
- Complete estimates within 24 hours of assignment
- Communicate and document any change orders and insurance supplements.
- Knowledge of technology (iPhone, iPad, computer)
- Customer Service Skills
- Ability to learn and operate our primary operating systems: RMS, Xactimate, Symbility, MICA and additional systems as requested
- Ability to create documents
- Ability to answer and communicate with customers over the phone and face to face
- Ability to work independently and / or with a team
- Ability to participate in an on-call schedule
- Ability to work within hazardous environments safely
- Maintain a level of confidentiality
- Experience with Xactimate and/or Symbility required
- Bachelor’s Degree or equivalent industry experience
- Customer Service experience
- Industry certifications (Level 1, 2 and/or 3, IICRC and Lead)
- 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
- Must be able to communicate and converse with customers over the phone and face to face
- Must be able to stay in a stationary position up to 80% of the time
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
- Must be able to observe and perceive information on a computer and documents
Reasonable Accommodation for Disability:
Disclaimer:
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
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