Bodega Shipping Co Napa Valley LLC
Administrative & Front of Warehouse Assistant
Part Time • Saint Helea
Benefits:
- Bonus based on performance
- Flexible schedule
Part-time & full-time positions available
Job Summary
We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees & warehouse staff, ensuring they have all the information and resources they need to perform their best job. Your responsibilities will include, but not limited to answering phone calls & emails, scheduling pick ups/deliveries of wine, assisting customers in the front, and data entry for billing our charge accounts. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.
Responsibilities
- Bills charge account orders and data entry for billing periods
- Acts as a liaison between customers and carriers such as UPS, Fedex and GLS for shipping inquires
- Manages weekly filing
- Answers phones and emails
- When needed, will assist in creating shipping labels for UPS, Fedex, and GLS
- Communicates with customers and wineries about shipping details to ensure their wine shipments arrive in good condition
- Assists at front counter by checking in wine shipments, accepting incoming wine, and processes wine shipments using the POS
- Notifies customers of any billing and/or shipping problems and finds a solution in a timely and professional manner
- Schedules pick ups and deliveries of wine
- Sets up customer accounts
- Processes and bills credit card shipments
- Creates monthly campaign emails
Qualifications
- Ability to multitask and is self-motivated
- Fast Learner
- Willing to learn about the wine shipping industry
- Flexible in changing and increasing responsibilities
- Shipping experience preferred, but not required
- Must be able to work in a team environment, but also be able to work alone with little supervision
- Strong communication skills and detailed oriented
- Able to lift up to 45 lbs, one case of wine
- Proficient in Microsoft Excel
Compensation: $19.00 - $25.00 per hour
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