Customer Service Representative - State Farm Agent Team Member
Full Time • Laurel, MD
Responsive recruiter
Benefits:
- Health Plan Assistance
- Company parties
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Bonus based on performance
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Debbie Murphy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Property and Casualty License ( must have or be able to obtain)
- Life and Health License (must have or be able to obtain)
- Bi-Lingual Spanish Recommended
Please complete our application if you are motivated to succeed and can see yourself in this role. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents' employees must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their employees. State Farm agents’ employees are not employees of State Farm.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents' employees must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $15.00 - $17.00 per hour
Are You Driven & Ambitious?
We are a growing agency with big dreams and lots of potential. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Debbie Murphy - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Life Insurance and Retirement Planning.
- Our office is located in Laurel.
- I have been a State Farm agent since 2007.
- I am a proud graduate of West Virginia University.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none