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ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Terez Wilson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

RESPONSIBILITIES:

Answer inbound calls & direct calls to the appropriate individual.
Answer customer inquiries, take messages for agency.
Take payments and assist customers with billing inquiries.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Licensing not required, but recommended.

BENEFITS:

Hourly pay plus potential commission / bonuses
Training and development
Flexible hours
Opportunity for advancement

Compensation: $10.00 - $13.00 per hour

Are You Driven & Ambitious?

We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Terez Wilson - State Farm Agent!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in East Memphis near Poplar Ave. and Mendenhall.
I am a proud graduate of The University of Memphis.
We currently have 3 team members at our agency.

Seeking Currently Licensed Applicants Only

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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