Job Title: District Manager

Reports to: Regional Manager

Status: Full Time / Supervisor / Exempt

Job Summary

Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness District. District Managers will have between 3-8 PF locations per district including 3-8 Club Manager direct reports.

Essential Duties and Responsibilities

Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
Analysis of club KPI’s to formulate corrective action plans with Club Managers.
Operational consistency amongst all clubs within the region including but not limited to:
1. Outstanding Member Experience
2. Planet Fitness and PF Baseline Fitness brand standards
3. Club Cleanliness
4. Member and HR Policy Implementation
5. Payroll
6. Front Desk Management
7. Facility maintenance and repair
8. Vendor and Inventory
Responsible for the hiring, coaching, development, reviews, and potential disciplinary actions of Club Managers within District.
Develop and train staff to build bench for future Club Manager positions.
Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
Effectively manage communication with all operations personnel within district including consistent communication with Club Managers.
District PE at PF Coordination and management (assist in hiring, training, and weekly planning). Track classes on weekly basis and maintain monthly PE at PF Trainer Calls.
Responsible for ensuring 100% operations of all locations in a district which may require. filling in as Club Manager in a situation where a club has no manager or assistant manager.
Handle all incoming email complaints and mystery shops from district locations.

Other

Employee Recognition Program
Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience.

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: