Overview
Home Helpers Home Care of South Boston is seeking a dedicated Care Coordinator/Lead Caregiver to join our team. The Care Coordinator/Lead Caregiver will play a crucial role in supporting the coordination of client care, caregivers and ensuring smooth operations.
BE B.O.L.D.
Bring your passion everyday
Own your results
Love what you do
Driven by excellence
Duties
- Cover open shifts for new clients and transition to caregiver with updated care plan;
- Develop Plan of Care from the required software;
- Ensure all clients have their appropriate caregiver at their scheduled time;
- Assist with hiring and orientations;
- Maintain updated client information in the required software – authorizations, address, phone numbers, contacts, etc.;
- Enter new clients and match with caregivers in the required software;
- Prepare caregiver/client schedules in the required software;
- Find replacement caregivers when regular staff is unavailable (vacations, illness, etc.) according to guidelines;
- Create documented events and print end of month report by caregiver;
- Maintain Client Files – filing, updated info, etc. according to Guidelines;
- Follow up on Incident Reports Within 24 hours, following Guidelines;
- Ensure Client Notebook/Folder with the Minimum of Plan of Care and Schedule is in each client’s file;
- Complete 90-day and annual caregiver performance appraisals;
- Schedule meeting with caregiver to review performance;
- Attend weekly administrative and staff meetings and trainings as requested;
- Attend health fairs, job fairs, etc. as requested;
- Assist with organizing meetings, in-services and gatherings as needed;
- Call client after first shift of new caregiver;
- Call new caregiver after first shift worked and end of first week;
- Report pertinent information as needed.
Skills
1. Must have a high school diploma, college degree or be an LPN licensed in the state in which services will be provided;
2. Must possess effective communications skills, be flexible and have the ability to guide others;
3. Prefer computer experience;
4. Customer service experience will be helpful in dealing with clients and caregivers;
5. Must be able to work in a face paced environment, handle stress, and be flexible;
6. Maintain a professional appearance and demeanor;
7. Good work ethic;
8. Be able to uphold company code of ethics which includes honesty and integrity;
9. Ability to learn company software;
10. Supervisory experience including employee counseling;
11. Ability to communicate well with people from all walks of life;
12. Ability to speak in public.
If you are passionate about providing excellent care, possess excellent organizational skills, and thrive in a fast-paced environment, we encourage you to apply for the Care Coordinator/Lead Caregiver position.
NOW SEEKING CAREGIVER APPLICANTS
Home Helpers Home Care, is seeking a caring, compassionate Caregiver to provide service for a client in your local area. We recognize our direct care staff as our greatest asset and offer: competitive compensation, initial & ongoing training, flexible hours, and a FRIENDLY & SUPPORTIVE WORK ATMOSPHERE.
TYPICAL JOB DUTIES INCLUDE:
- Aiding with activities of daily living
- Assisting with shopping, errands & transportation
- Pick up prescriptions & assist with telehealth visits
- Light housekeeping
- Meal preparation
- Providing companionship
EXCEPTIONAL CAREGIVER AWARDS
Offering compassionate care to clients in their homes is a special calling. Every year Home Helpers Home care recognizes Caregivers who have gone above and beyond with the Exceptional Caregiver Awards.
Check out some of the Exceptional Caregiver Award winners below:
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
At Home Helpers Home Care, we are proud to be an Equal Opportunity Employer. All qualified applicants who apply to be a part of our home health care family will receive consideration without regard for race, gender, religion, color, national origin, sexual orientation, age, veteran status, disability, or any other protected status.
If you feel like you would be a great fit for our company, we invite you to apply! Every Home Helpers Home Care is an independently owned and operated franchise that uses the Home Helpers trademark under a license from H.H. Franchising Systems, Inc. All employees of local Home Helpers agencies are not employees of H.H. Franchising Systems, Inc, or any of its affiliates.
