Responsive recruiter

Benefits:

401(k) matching
Bonus based on performance
Paid time off
Parental leave
Training & development

This is an amazing opportunity to obtain a leadership position with a super fun, fast-paced, high growth youth sports company that is having a positive impact on our community. The Program Manager is a full-time position with a competitive starting salary ($48,000-$53,000), bonus opportunities, company sponsored 401k matching plan and paid vacation and paid federal holidays.

About the Program Manager Position

The Program Manager is responsible for the coordination and implementation of activities associated with running our youth sports leagues, clinics and camps in the Loudoun County and Central/Northern Fairfax County territories. The position will work out of our office in Fairfax City with some travel throughout our Fairfax County and Loudoun County focus areas to visit venues, market the programs and meet with partners.

Reports to: Athletic Director, i9 Sports Loudoun County/Fairfax County

Job Functions

General

Ensure all locations are operating at or above established standard
Creates and facilitates the i9 Sports experience on the field/court ensuring that all venues maintain a 65 or greater NPS score
Develops and executes NPS action plans
Follow all procedures and processes for efficiency and develop recommendations to improve them

Staffing (~15 hours per week)

Lead hiring process for part-time staff i.e. instructors, site managers, quality control, marketing, etc.
Oversee scheduling and monitor staffing for all programs
Works with Athletic Director to ensure accurate payroll each week
Develop and implement ongoing in-person and virtual staff training
Ensure game-day processes and procedures are completed

Parent Coach Recruitment, Training & Support (~10 hours per week)

Lead recruitment of parent coaches, background checks and assign to teams
Ensure all programs have parent coaches, including substitutes as needed
Develop and implement ongoing parent coach training
Follow-up on parent and volunteer issues

Network Communication (~10 hours per week)

Works with Operations Manager to ensure that emails and voicemails are answered within 48 hours.
Resolves issues with parents, coaches, staff, etc., as needed
Follow-up with PPCs daily

Marketing (~5 hours per week)

Work with Athletic Director to develop and execute a growth-oriented marketing strategy
- Manage guerilla-marketing i.e. road signs, flyers, in-person events

Additional administrative duties as needed

Requirements and Qualifications:

Excellent attention to detail, pattern identification and motivated to create processes that optimize and improve the way things are done
Excellent analytical skills
Strong interpersonal skills and ability to communicate with all stakeholders
Self-motivated, works efficiently and meets reasonable deadlines
Able to multitask, prioritize, and manage time effectively
Enjoys a challenging, high energy and dynamic environment
Able to make professional decisions in a fast-paced environment and own results
Excellent verbal and written communication skills
Capable in both a leadership and team-player role to get the job done
Has experience playing sports and understands its potential to have a positive impact on the community if implemented correctly
Event management experience preferred
Bachelor’s degree
Proficiency in Microsoft Office, Gmail, Google Drive, etc

General schedule

Monday-Friday, 9am-5pm (subject to flexibility/changes according to Game Day needs)
Expectation of 16-18 weekends per year i.e., Opening Days, Closing Days and as needed. When working weekends, the week-day schedule will be adjusted.

Job Type: Full-time

Salary: $48,000.00 - $53,000.00 per year (based on relevant experience)

Benefits

Full-time employees are eligible for the following company benefits:

Opportunity to earn annual bonus contingent on individual and organizational performance and attainment of goals
401k – i9 Sports will match employee contributions up to 4% of annual salary
13 days / 104 hours paid vacation per year, which is accrued at the rate of 2.3 hours per pay period.
8 paid federal holidays per year
3 paid sick days per year
Flex time during weekdays if working on weekends during season.
2 weeks paid paternity/maternity leave

Compensation: $48,000.00 - $53,000.00 per year

With over 3.5 million registrations in communities across the country, i9 Sports is the nation's largest multi-sport provider focused solely on high-quality, community-based youth sports programs. We offer youth sports leagues, camps and clinics for kids ages 3 and up in today's most popular sports such as: flag football, soccer, basketball, baseball, volleyball, and lacrosse. To achieve our mission of helping kids succeed in life through sports, i9 Sports provides a youth sports experience unlike any other, teaching the importance of good sportsmanship on the field and in life. We are committed to providing age-appropriate instruction, making sports fun for kids, and convenient for today's busy families. To us, it's The Way Youth Sports Should Be.

Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.

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