Responsive recruiter

Benefits:

Company parties
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development

POSITION DESCRIPTION

Title: Pool Operations Coordinator (POC)

Reports To: Assistant General Manager

FLSA Status: Non-exempt

Direct Reports: Deck Supervisors

Job Summary:

Oversee the quality and success of all pool and swim lesson operations:
- Maintain expert-level knowledge of the Goldfish Swim School curriculum
- Manage Deck Supervisors, Swim Instructors and all other on-deck staff
- Deliver excellent swim lesson experiences based on the GSS curriculum and strong communications with students and parents/guardians
- Facilitate excellent shift flow (huddles, teacher rotation, etc.) and sub when needed
- Maintain the pool environment and ensure compliance with our operational standards (roster management, cleaning checklists, etc)
- Monitor proper class placements and adjust class capacity to optimize efficiencies
Develop staff through onboarding and ongoing training, holding them to high standards and improving their performance
Act as a GSS “ambassador” to ensure a WOW customer experience and Make People Happy!
Live our core values as well as our leadership philosophies and practices

Desired Skills & Abilities:

Positive, outgoing personality / a team player in a collaborative environment
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Experience with G-Suite preferred (Docs, Sheets, Forms, Slides, etc)
Able to problem solve in a fast-paced environment with competing deadlines and multiple projects
Willingness to take direction and feedback in an effort to grow and improve
Able to open/close facility

Education/Experience:

High school diploma or GED required. College degree preferred
POM requires at least 6 months of experience as a POC
POC requires at least 1 year as a Deck Supervisor, or relevant experience
2+ years as a swim instructor preferred
Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred

Certificates & Licenses: CPR/AED, First Aid and Ellis Lifeguarding certifications required. Certified Pool Operator (CPO) certification required. Training will be provided.

Work Environment: The employee will be regularly exposed to heat and humidity. Noise level is usually moderate. Minimum required availability: 4 days per week including 2 week nights and 1 weekend day.

Compensation: $20.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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Are you able to travel to North Attleboro, MA location for training and work until the Warwick school is open?*

What is your availability to work afterschool and weekends to support lesson times?*

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Why Dive In With Goldfish?

Paid Training

We set you up for Extraordinary Results! It doesn’t matter if you’ve never learned to swim yourself or if you’re a seasoned swimmer, we are proud to provide our team with paid training, certifications and ongoing support.

Flexible Schedules

Work life balance is essential to any team! At Goldfish, we understand you have commitments outside of work - family, school, sports, whatever it may be - and we celebrate that! We offer convenient schedules to accommodate YOU!

All Are Welcome

At Goldfish, we value Diversity & Inclusion! We pride ourselves on creating a welcoming environment for all by treating everyone with Integrity, Compassion and Trust as we work together to make waves for water safety.

Make Waves...In Your Community

Our team members are literal life-savers. Superheroes. Wavemakers. At Goldfish, you’re helping keep the children of your community safer in and around water - and that’s something to CELEBRATE!

Make Waves...In Your Career

Dip your toe into a pool of possibilities at Goldfish! You’ll learn life lessons through leadership, mentorship and ongoing training. From customer service to education, healthcare to business, you’ll gain impactful work experience that is sure to make a splash in your future, no matter what your career path!

High Fives & Tropical Vibes!

We believe in making a big deal about life’s accomplishments by remembering to CELEBRATE! We give high fives, dance and have some serious fun while doing some serious work. And with tiki huts, palm trees and surfboards, every work day will make you feel like you’re on vacay!

Going for Gold!

We align with partners who not only share our passion for water safety, but also share our core values. Helping us make a splash are World Record Holders and Olympic Gold Medalists Ryan Murphy and Cullen Jones! We are also committed to making waves, giving back and saving lives through our partnership with the USA Swimming Foundation.

Grow with Goldfish

There’s no limit to where you can go with Goldfish! We’ve seen part time team members #GrowUpGoldfish - becoming managers, joining the Franchise Support Team, and even going on to own and operate their own Goldfish Swim School! Dip a toe or dive all the way into the pool of possibilities and endless opportunities!