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Technical Writer/Procedure writing || New York || Hybrid || W2 Only Hybrid - US

Technical Writer/Procedure writing || New York || Hybrid || W2 Only

Full Time • Hybrid - US

Hi,
I hope this email finds you well.
My name is Swati, and I am a Technical Recruiter from Triunity Software Inc. I came across your profile and wanted to reach out regarding a Technical Writer/Procedure writing, role with one of our clients. Please let me know if you are available in the job market and interested in this role (see job description below) - if so, we can connect and speak further.
I would need your updated resume to proceed and can give you a call as soon as I have it.

*** We need:  A senior Technical writer (Banking preferred) with experience in procedure writing with the ability to interview technologist and document their procedures. High level understanding of different types of technology and infrastructure.  This role requires the ability to transform complex technical concepts into clear, user-friendly documentation. The Technical Writer will collaborate with IT professionals, engineers, and other technical staff to create detailed documentation that supports internal procedures, best practices, and technical guidelines.

Role: Senior Technical Writer / Procedure Writing
Duration: 12+ Months
Required Location: Midtown New York City (3 days a week Hybrid)
Contract status: W2+
Interview Required: Video and in person
Candidate Visa’s Accepted: No Opt & CPT 
 
Candidates must be LOCAL to the NEW YORK or NEW JERSEY area and COMMUTE into the office THREE TIMES A WEEK. 
 
Job Description:
 
Responsibilities
Tech writer who is proficient in procedure writing, ability to interview technologist and document their procedures. High level understanding of different types of technology and infrastructure. Ability to meet tight deadlines and works well with others.
We are seeking a highly skilled Technical Writer with proficiency in procedure writing and the ability to interview technologists to accurately document their processes. The ideal candidate will have a high-level understanding of various technologies and infrastructure systems. This role requires the ability to transform complex technical concepts into clear, user-friendly documentation. The Technical Writer will collaborate with IT professionals, engineers, and other technical staff to create detailed documentation that supports internal procedures, best practices, and technical guidelines.


Key Responsibilities:
  • Develop, write, and edit technical documentation including procedures, guides, manuals, and workflow diagrams.
  • Conduct interviews with technologists, engineers, and subject matter experts (SMEs) to gather detailed information about technical processes.
  • Translate technical information into clear and concise documentation accessible to non-technical stakeholders.
  • Maintain an up-to-date repository of technical documents and ensure they align with organizational standards and compliance requirements.
  • Ensure that all documentation accurately reflects the processes and infrastructure used within the organization.
  • Collaborate with cross-functional teams to understand project objectives, technical specifications, and user requirements.
  • Conduct regular reviews and updates of documentation to ensure it remains current and relevant.
  • Understand and document various technologies, including network infrastructure, servers, databases, cloud platforms, and software applications.


Qualifications:
  • Proven experience in technical writing, especially in procedure writing for technical audiences.
  • Strong interviewing skills with the ability to extract complex technical information from subject matter experts.
  • High-level understanding of technology infrastructure such as servers, networking, cloud environments, and software systems.
  • Exceptional written and verbal communication skills with attention to detail.
  • Ability to work independently, manage multiple projects, and meet deadlines.
  • Proficiency with documentation tools such as MS Word, Confluence, or other content management systems.
  • Familiarity with IT and engineering terminology, processes, and best practices.


Preferred:
  • Experience in IT, software development, or systems engineering environments.
  • Familiarity with ISO standards, compliance documentation, or ITIL frameworks.


Thanks & Regards
Swati Sahu| Talent Acquisition Specialist | Triunity Software Inc.
Phone:  732-852-5974, Extension No:-1016/Email: swati@triunitysoft.com 
A: 200 Middlesex Essex Turnpike ,  Suite #100, Edison NJ 08830

Flexible work from home options available.

Compensation: $50.00 per hour




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