Spa Manager
Full Time • Rockville
NOW HIRING: SPA MANAGER
Hand & Stone Massage and Facial Spa – Rockville, MD
Are you ready to lead a wellness revolution in Rockville?
We're opening soon and searching for a dynamic, full-time Spa Manager to take the reins and drive success at our Hand & Stone Massage and Facial Spa! If you’re passionate about wellness, customer service, and sales, and want to be part of something exciting, we’d love to meet you!
Why this role is perfect for you:
You’ll be the heartbeat of our spa, responsible for everything from building a stellar team to increasing membership and gift card sales. You’ll thrive if you’re a people-oriented leader with a flair for sales and operations. If you’re ready to elevate your career in the wellness industry, this is your chance!
Key Success Metrics:
Your performance will be measured by your ability to:
Hand & Stone Massage and Facial Spa – Rockville, MD
Are you ready to lead a wellness revolution in Rockville?
We're opening soon and searching for a dynamic, full-time Spa Manager to take the reins and drive success at our Hand & Stone Massage and Facial Spa! If you’re passionate about wellness, customer service, and sales, and want to be part of something exciting, we’d love to meet you!
Why this role is perfect for you:
You’ll be the heartbeat of our spa, responsible for everything from building a stellar team to increasing membership and gift card sales. You’ll thrive if you’re a people-oriented leader with a flair for sales and operations. If you’re ready to elevate your career in the wellness industry, this is your chance!
Key Success Metrics:
Your performance will be measured by your ability to:
- Drive membership growth and gift card sales
- Boost introductory offer bookings
- Meet EBITA targets
- Maximize staff utilization (Massage Therapists & Estheticians)
- Lead successful team recruitment and retention
- Achieve new memberships from SPA Associates
- Increase service enhancements, upgrades, and retail sales
- Create a culture of employee satisfaction with low attrition rates
Who we're looking for:
To be our ideal Spa Manager, you’ll need:
To be our ideal Spa Manager, you’ll need:
- 1-2 years of management experience (spa, salon, retail, or hospitality industries preferred)
- At least 1 year of marketing experience to grow our presence
- Flexibility to work evenings and weekends
- A genuine passion for wellness and the benefits of massage and skincare
- Exceptional communication skills and the ability to create a positive, motivated team environment
- A proven track record of setting and crushing goals, and inspiring your team to do the same
- Strategic and organizational skills to balance daily operations with big-picture growth
- The ability to build strong connections within the local and professional community
- Experience hosting promotional events and engaging the community to boost brand awareness
Perks and Benefits:
Your earning potential is directly tied to the success of the spa—the more you drive results, the more you earn! With competitive base pay and unlimited commission opportunities, you’re in control of your paycheck. As you grow the business through memberships, gift card sales, and service enhancements, your compensation grows with it. Your hard work directly translates to higher rewards, putting your financial success in your hands.
Your earning potential is directly tied to the success of the spa—the more you drive results, the more you earn! With competitive base pay and unlimited commission opportunities, you’re in control of your paycheck. As you grow the business through memberships, gift card sales, and service enhancements, your compensation grows with it. Your hard work directly translates to higher rewards, putting your financial success in your hands.
Base salary of $51,000 to $55,000 (based on qualification), with total compensation potential up to $77,000 per year
- Earn an extra $10 for every net new membership sold per month by the spa – an average of $1,500/month!
- Bonus incentives for gift card sales & EBITA targets
- Achieving EBITA targets has the potential to elevate total compensation into the six-figure range in the future.
- A free monthly massage or facial – because you deserve it!
- Employee discounts on retail products
- Comprehensive training and opportunities for career development within our growing franchise
- Be part of a supportive team that truly values wellness and professional growth
About Hand & Stone Rockville:
We’re not just another spa – we’re part of a nationally recognized brand known for our exceptional massage and facial services. As an independently owned and operated franchise, Hand & Stone Rockville is committed to providing a serene, results-driven environment for both our clients and our team. Join us, and help shape the future of wellness in Rockville!
We’re not just another spa – we’re part of a nationally recognized brand known for our exceptional massage and facial services. As an independently owned and operated franchise, Hand & Stone Rockville is committed to providing a serene, results-driven environment for both our clients and our team. Join us, and help shape the future of wellness in Rockville!
Are you ready to make a difference? Apply today and be part of something special!
Compensation: $51,000.00 - $77,000.00 per year
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care