Customer Relations Representative - State Farm Agent Team Member
Vadnais Heights - MN
Customer Relations Representative - State Farm Agent Team Member
Full Time • Vadnais Heights - MN
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Why Join Our Agency?
Our agency is built on a simple mission:
"We go above and beyond daily to help people, executing the things others don't and won't."
As a State Farm Agent, I've spent the last four years building a growing, high-performing team focused on helping customers protect what matters most. Before opening my agency in May 2022, I spent three years as a State Farm Team Member, giving me firsthand experience in the role and a deep understanding of what it takes to succeed.
I graduated from the University of Minnesota and stay actively involved in our community through the Vadnais Heights Economic Development Corporation. Community involvement and helping others are at the core of what we do every day.
Our culture is best described as work hard, play hard. We are a friendly, laid-back team that knows how to have fun while staying focused on achieving goals. Recognition is a major part of our culture, and we celebrate wins both big and small. As a leader, I believe in leading from the front. I work alongside my team every day and am never afraid to jump into the trenches. No task is beneath me, and you'll always have support, coaching, and guidance when you need it.
Today, our team consists of eight dedicated professionals, and we're continuing to grow.
We're looking for someone who is self-motivated, competitive, and hungry for success. The ideal candidate thrives in social environments, enjoys building relationships, and is comfortable having conversations about finances and insurance solutions. If you're driven, coachable, and ready to grow with a team that values hard work, accountability, and recognition, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Relations Representative with Kevin Kaufer State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $50,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Vadnais Heights, MN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none