Outreach Program Assistant

Role Summary

The Onsite Program Assistant provides both onsite programming support primarily at interim housing shelters. The role focuses on educating residents on pet care, coordinating access to veterinary services allowing clients to successfully reside in interim housing with the goal of transitioning to permanent housing with their pet(s).

Key Responsibilities

- Conduct or assist all PNP in-person programs at multiple shelters across Los Angeles.

- Gather, enter and maintain accurate and up-to-date participant and pet information for PNP and shelter record keeping

-Organize and manage services between residents, shelters and veterinarians with effective, timely communication via text, telephone, email and in person

- Prepare accurate and timely end-of-month shelter reports to support funding

- Support new volunteers through training and answering questions

- Communicate effectively with shelter staff, vet partners and residents regarding PNP programs using all methods including emails, text, calls, newsletters and flyers

- Contribute regularly to website, social media, and fundraising efforts through content creation.

- Assist with program improvement and development.

- Ensure materials are available when needed by conducting pet supply pickups and storage

- Support PNP programs, fundraising, events and activities.

- Additional responsibilities as Assigned.

Skills & Experience

- Communication: Clear, organized, and effective communicator with diverse groups.

- Independent worker: work without direct supervision in a variety of settings. Resourceful and motivated self-starter.

- Flexibility: Adaptable to an ever-changing environment and maintains strong work ethic

- Customer Service: Ability to maintain a calm, respectful manner with residents experiencing difficulty.

Additional Requirements:

- Experience or knowledge with unsheltered people and unsheltered dogs and cats.

- Basic knowledge of dog or cat pet care.

- Experience with common apps, Google Docs, and scheduling tools.

- Clean driving record and ability to pass a background check.

- Over 18, two recent character references required

- Insurable personal vehicle, personal cell phone and laptop. Usage reimbursed.

- Teaching experience helpful but not required

Physical & Time Requirements:

- Standing, walking, and occasional lifting (up to 50 lbs.)

-Outdoors during various weather conditions.

- Driving to different facilities daily. 20% driving

- Depending on your experience 20-40 hours per week, with availability Tuesday- Saturday

- Day time to be onsite availability between the hours of 8am - 4pm

Job Types: Full-time, Part-time, Contract

Pay: $17.25 - $25.52 per hour

Expected hours: 20 – 30 per week

Schedule:

Experience:

Work Location: Los Alamitos