Personal & Commercial Lines Customer Service Representative
Full Time • Greensboro
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Paid time off
About this Agency:
The Beacon Insurance Group is not just an office but we are family. We enjoy what we do! From team-building activities to casual celebrations, we make sure to have fun while achieving our goals.
The Beacon Insurance Group is not just an office but we are family. We enjoy what we do! From team-building activities to casual celebrations, we make sure to have fun while achieving our goals.
- Agency Mission, Vision, Values and Culture
- We strive to always be the best we can be and help our customers to the best of our ability.
- We always strive to provide our customers with the best coverage for the best price possible.
Job Description
The Personal & Commercial Lines CSR at Beacon Insurance Group is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
- Competitive compensation
- Generous PTO
- IRA Match - 3% after first 90 days
- Benefit golf tournaments
- Staff Parties
- Christmas Parde
- Professional Development
- Job Stability in a growing industry
Responsibilities
- Client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Actively solicit increases in coverage or rounding out accounts at every service contact.
- Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Qualifications
- Hold the insurance license required by your state.
- P&C Required
- Notary: Preferred
- Minimum of two years of personal and commercial lines insurance experience.
Compensation: $35,000.00 - $45,000.00 per year
YOUR FUTURE at Beacon Insurance Group Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice!
The Beacon Insurance Group, Inc. team is committed to providing clients with the highest quality insurance services combined with the lowest rates available in your area. The outstanding insurance agents here will work with you one on one to ensure that you get a solution that is tailored specifically to meet your needs.
Whether you are shopping for auto insurance, home, health, life or business insurance, the highly experienced team of insurance agents here can help you find the right coverage at the lowest rate no matter what your needs are.
The ultimate goal here is to create lasting relationships with each and every client for many years to come. Unlike many of the larger nationwide insurance companies that are out there, all of your information will be kept secure and private.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)