Field Estimator
The Field Estimator is responsible for preparing scopes and estimates for reconstruction and emergency services on site. The Field Estimator’s primary responsibilities are to scope losses, create estimates using estimating software, and secure the project.
- Medical, Dental, Vision & 401(k) benefits
- Paid Holiday, Vacation & Sick Days
- Maternity, Paternity & Adoption Leave
- Company Vehicle
- Company Cell Phone
- Advancement Opportunities
- Meet with home and property owners to conduct onsite inspections and scope generation
- Inspect properties for damage to include interior and exterior
- Complete estimates within 24 hours of assignment
- Utilize PDO QA per review
- Meet all service standards set forth by the client or the company.
- Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required). Train on such software as needed.
- Work closely with insured and interested parties to obtain agreement and close opportunity.
- Ensure each project achieves a minimum gross profit margin as determined by company standards.
- Communicate and document any change orders and insurance supplements.
- Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.
- Responsible for being the first contact for homeowners when participating in the on-call rotation.
- Responsibility for adhering to the PDO Health & Safety Program.
- Meet Net Promoter Score of minimum monthly average of 70.
- Closing the Loop 100% of the time within 24 hours.
- All other duties as assigned
- Knowledge of Microsoft Office applications (Outlook, Word, Excel)
- Knowledge of our main operating systems; RMS, Xactimate and Symbility
- Customer Service Skills
- Communication skills
- Typing skills
- Administration skills
- Ability to learn and operate our primary operating systems
- Ability to create documents
- Ability to answer and communicate with customers over the phone and face to face
- Ability to work independently
- Ability to work in a team environment and develop staff
- Ability to coordinate multiple jobs within the same time frame
- Ability to operate our main operating systems
- Stress Management and Composure
- Maintain a level of confidentiality
- Bachelor’s Degree or equivalent industry experience
- Experience with Xactimate and Symbility
- Must be able to stay in a stationary position up to 80% of the time
- Must be able to climb and scope roofs
- The person in this position needs to frequently move about a customer job site (indoors and outdoors)
- Occasionally ascends and descends a ladder to service customer sites
- Constantly operates a computer
- Must be able to communicate and converse with customers over the phone and face to face
- Occasionally will lift up to 50lbs
- Ability to safely operate a company vehicle
Reasonable Accommodation for Disability:
Disclaimer
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
(if you already have a resume on Indeed)