Front Desk Associate Tysons Corner

Front Desk Associate

Part Time • Tysons Corner
Benefits:
  • Bonus based on performance
  • Employee discounts
Benefits/Perks
  • Careers Advancement Opportunities 
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are seeking a Front Desk Associate to join the team at our successful sports institute and training facility! As a Front Desk Associate, your goal is to increase membership numbers through member referrals, cold calls, walk-in visits and lead conversions. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness and sports performance. 

Responsibilities 
  • Greet members, guests, and prospective members as they arrive at the facility
  • Check the members in as they enter the facility
  • Answer phone calls and assist members as needed
  • Communicate with in bound leads and potential members through calls, texts, emails, and in-person meetings
  • Communicate with outbound leads and potential partners through calls, texts, emails and in-person meetings
  • Contact local businesses about sponsorship
  • Provide an excellent onboarding experience
  • Assist members with resolving any concerns or complaints
Qualifications
  • High school diploma/GED required
  • Previous customer service or sales experience
  • Proficient in MS Office and other computer programs
  • Positive, motivating, and effective interpersonal communication skills
  • Excellent organizational and time management skills
Compensation: $18.00 - $22.00 per hour




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