Responsive recruiter

Benefits:

401(k) matching
Bonus based on performance
Health insurance
Paid time off
Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Kristin Staropoli - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Manage customer inquiries and resolve issues.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

Excellent communication, interpersonal skills, and problem-solving abilities.
Detail-oriented and able to multitask.
Ability to handle high-stress situations calmly.
Previous customer service experience preferred.

Compensation: $45,000.00 - $50,000.00 per year

We're Hiring!

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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