Customer Service Representative - State Farm Agent Team Member
Full Time • Plainview, MN
Replies within 24 hours
Benefits:
- Simple IRA retirement with company match
- Flexible schedule with remote working capabilities
- Employer Paid Group Life Insurance
- Competitive salary
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION:
As a Customer Service Representative with Ben Nauman State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Willing and able to commute to our office in Plainview, MN.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Coachable.
- Team Player who takes pride in their role within a high performing team.
- Excellent follow through and reliability.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Must have reliable transportation to the office.
Compensation: $35,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. If you want to work in an environment that is fun, challenging, and rewarding, then Ben Nauman - State Farm Agent may be the right fit for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
- Our office is located in Plainview, MN.
- Our office is open M-W: 8a-6p, Th-Fr: 8a-5p.
- We currently have 5 team members at our agency.
- We have 50+ years of combined insurance experience in our office.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none