Position: Human Resource Information System (HRIS) Manager
Reports to: Chief People Officer
Department: Human Resources
Purpose: The HRIS Manager addresses day-to-day operational concerns and long-term strategic planning. This position will serve as a technical subject matter expert and leader responsible for effective system design, functionality, administration, and maintenance. They will ensure data integrity and accuracy for all transactions, procedures, report writing, and business processes within the system.
Duties and Responsibilities:
- Lead data-driven HRIS strategies and initiatives that align with business needs and objectives.
- Oversee the configuration, design, and integration of the HRIS system, including all active modules and integration points with vendors or other internal systems, ensuring optimal functionality, data accuracy, and consistency.
- Supervise and guide the day-to-day operations of the HRIS Analyst.
- Identify and clarify business requirements, create functional specifications, and configure business processes.
- Oversee the maintenance and improvements of workflows and year-round automations.
- Manage system upgrades, implementations, and integration with other business systems.
- Administer all aspects of HRIS security including user access, roles, and permissions.
- Create and maintain system documentation, including user guides and training materials.
- Generate human capital reports, metrics, and dashboards to support decision-making and strategic planning. Deliver customized reports to stakeholders as needed.
- Collaborate with cross-functional teams to review and prioritize enhancement requests, and define project scope, objectives, and deliverables.
- Provide technical support to end-users, troubleshoot issues, and liaise with vendor support as needed.
- Develop and deliver training programs to end-users and HR staff to maximize system functionality and user proficiency.
- Administer change management process for system updates and releases to ensure a positive user experience.
- Audit data integrity, examine concerns, and establish processes to streamline and improve data quality.
- Negotiate contracts, oversee service level agreements, and ensure vendor performance meets organizational standards.
- Perform other related duties as assigned.
Qualifications:
- Bachelor’s degree in Human Resources, Information Technology, or a related field required. Equivalent related work experience or a combination of experience and education may be considered in lieu of a Bachelor's degree.
- At least 8 years of related work experience with at least 3 years of advanced knowledge development, testing, configuration, and implementation for enterprise HRIS systems required.
- At least 2 years of experience managing individual contributors is required.
- Comprehensive knowledge of all areas of information systems, with in-depth technical expertise in at least one commercial HRIS product. Experience with UKG and/or Workday is preferred.
- Understanding of the principles, practices, methods, and techniques of benefits, recruiting, and human resources, and learning & performance management concepts/theories and integrated human resources information systems.
- Effectively collaborates and consults with internal customers to understand strategy and translate business requirements into HRIS design/configuration solutions.
- Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint and Excel.
- Strong business acumen including problem-solving, critical thinking, and collaboration across multiple functions and departments.
- Proven success in implementing projects and delivering results on time.
- Ability to prioritize work and deliver in a fast-paced environment.
- Ability to operate with a high degree of accuracy and organization.
- Excellent documentation skills and the ability to generate clear and concise release notes.
- Highly effective communication skills (written and verbal) to interact with all levels of internal and external customers.
- Must be able to maintain a high level of confidentiality and discretion.
Supervisory Responsibility: This position will manage the HRIS Analyst and is responsible for the performance management and hiring of individual team members. Also serve as a subject-matter-expert for other employees at all levels across various departments.
Budgetary Responsibility: This position will be issued a corporate credit card and will be authorized to spend up to $2,500 as needed. All purchases must be approved by the Chief People Officer.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, photocopiers, fax machines and phones.
Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.
- Regularly required to talk and hear.
- Frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
- Occasionally required to climb, balance, stoop, kneel, crouch or crawl.
- Must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work: This is a full-time, exempt position. Under the Regulations, Part 541, an exempt Team Player is one who is not entitled to the minimum wage or overtime pay protections of the Fair Labor Standards Act (FLSA).
Standard work days and hours are Monday through Friday, between 8:00 a.m. and 5:00 p.m. This position may work outside of normal business hours, including evenings and weekends.
Travel: Up to 10% travel is expected for this position. Must be willing to travel based on company need to all locations. Overnight trips may be necessary.
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