Benefits:

401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance

TURQUOISE PLACE GUEST SERVICES ADMINISTRATIVE ASSISTANT

SUMMARY: Provide administrative support to the Guest Services Operation and Management Team to include answering phone calls in Navis, email, various reports and spreadsheets, preparing check-in packet inserts, and perform reception duties for the Executive Offices. Also, assists Front Desk team as needed.

ESSENTIAL FUNCTIONS:

Maintain office supply and department inventory.
Organize scan, and file daily department paperwork.
Answer the telephones and take detailed messages containing the necessary information to respond.
Maintain weekly/monthly spreadsheets to include inventory items.
Be responsible for coding invoices, etc.
Assist with special projects as requested.
Answer NAVIS calls to assist with booking reservations, answering guest questions, etc.
Assist with Front Desk as needed
Perform other duties, functions, or tasks as assigned by the department Manager and Director.

QUALIFICATIONS

GED or High School diploma, required
Prior Front Desk experience a plus
A positive, enthusiastic individual with exceptionally strong communication skills
Able to always act professionally under pressure and effectively multitask
Able to diffuse conflict and promote a harmonious environment for all owners, team members, and vendors
Experience with the Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint, and Outlook required
Ability to learn new systems including NAVIS, IQWare, etc.
Excellent hospitality skills

PHYSICAL REQUIREMENTS

Ability to work at a desk on a computer for majority of the shift
Must be able to stand/walk as required
Must be able to lift/move up to 20 lbs.

Compensación: $16.00 per hour

At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are.

Is this who YOU are? If so, we may have a place for you at our family of resorts, The Beach Club Resort & Spa in Gulf Shores and Turquoise Place in Orange Beach.

Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.

Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.

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Life at Spectrum Resorts

We are a passionate company that takes pride in its reputation and what we do. Our company’s success is built on a team effort, combining the talents of many people to achieve a common vision of delivering world class service by world class people.

Competitive Wages and Discounts

At Spectrum Resorts we assure our wages are competitive in the area but we also offer incentives that set up apart. Every year full time team members get a 3 night stay complimentary at either property, the only cost is a reduced cleaning fee. As part of the Spectrum Resorts team you will also be eligible to enjoy the following savings: 50% off all meals on property, 15% off reservations using the friends and family discount, 15% off any merchandise purchases, and 15% off Spa treatments.

World-Class Benefits Package

We offer a full insurance program that includes Blue Cross and Blue Shield Healthcare as well as Vision, Dental, Life, Cancer, Accidental, and Disability Insurances. We also offer a 401k plan with a company contribution. As part of the Spectrum Resorts team you could also be eligible for our Tuition Reimbursement Program.

We Help Each Other When It Matters Most

When times are tough is when you need your work family the most. We have the following Team Member Assistance Programs. The Shells Fund--this is an innovative program designed to help Spectrum Team Members in a time of need. Sharing PTO--team members may donate their accrued PTO to other eligible team members to provide assistance for emergency purposes

Team Member Celebrations

We come together as a family to celebrate our collective successes as a company, as well as to recognize the best and brightest from within our organization. We also have quarterly and annual awards for the team member that goes above and beyond to assure our guests' expectations are exceeded.

Paid Internship Program

Gain hands-on experience during college breaks. Spectrum Resorts offers internships in three areas of the resort. In Food & Beverage you can have the opportunity to experience different areas of F&B such as casual and coastal cuisine restaurants, poolside bar and grill, food trucks and club lounge. Rotation between positions and outlets included. In the Rooms Division you can learn about the guest experience from Reservations to Front Desk to Housekeeping. If you like working outdoors with young guests, our Activities Team may be the best fit for you. This internship includes planning and facilitating on-site activities such as organized games, arts and crafts, competitions and more.

Advancement Opportunities

At Spectrum Resorts we love to promote from within! We feel that current team members who embrace our Vision, Mission and Values and are high performers should be considered for openings before we interview outside the company. We have also developed our own off-season training program, Spectrum University, that is open to all team members. The sessions are planned with our team members' needs in mind... our goal is to help build skillsets so that they are equipped to be successful.