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Spa Receptionist 60068, Park Ridge

Spa Receptionist

Part Time • 60068, Park Ridge
Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Training & development
  • Vision insurance
Join Our Team as a Spa Receptionist at Fitness Formula Clubs (FFC)!

Position: Spa Receptionist
Job Type: Part-time
Location: FFC Park Ridge  
Required Shifts: 3-9pm and 8:45a-5:30pm
Compensation: $14.05 per hour

Are you someone who loves going above and beyond to create memorable experiences in a fun, customer-focused environment? Do you have a passion for the spa industry and want to be part of a premier fitness company known for its winning work culture and commitment to excellence? If so, FFC is the place for you!

Why You’ll Love Working with Us:
  • Exciting Environment: Work in a vibrant, high-energy atmosphere where every day brings new opportunities to make a difference.
  • Supportive Team: Join a compassionate and diverse group of professionals who value building relationships and creating value by helping others.
  • Career Growth: We believe in nurturing talent and offer opportunities for personal and professional development.
Your Role as a Spa Receptionist:
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.

Key Responsibilities:
  • Welcome with Warmth: Greet members by name with a smile, creating a positive first impression.
  • Maintain a Pristine Space: Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized.
  • Professional Communication: Answer incoming calls and direct them with professionalism and care.
  • Appointment Management: Coordinate with spa staff to manage bookings, ensuring seamless scheduling.
  • Handle Transactions: Process payments accurately and maintain a balanced cash drawer at the end of each shift.
  • Client Connection: Make reminder and confirmation calls to ensure clients are well-informed about their appointments.
  • Be an Expert: Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs.
  • Respond & Support: Address members’ questions and concerns and provide additional support to other departments as needed.
What We Offer:
  • Insurance - Medical (only for Full time employees), Dental and Vision insurance through UnitedHealthcare
  • Company-paid Life Insurance (only for Full time employees)
  • 401K - with company match
  • Professional Development Reimbursement - FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment (only for Full time employees)
  • We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
Other Perks of Working at FFC:
  • Complimentary Club Membership to use any of our FFC locations!
  • Open Door Policy - Your managers and the corporate team all have an open door policy
  • Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
  • 25% discounts on Spa, Retail, and Fitness classes for all employees
  • Employee appreciation programs
  • Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more
Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire. 

Our Purpose:
"To enhance the lives of our members and guests by improving their overall health and well-being." 
Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community. 
Compensation: $14.05 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.