Customer Service Representative - State Farm Agent Team Member Edmond, OK

Customer Service Representative - State Farm Agent Team Member

Full Time • Edmond, OK
Benefits:
  • Company parties
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
In this role, you will be first on the phones and will be helping our customers with all of their service-related questions. This will include billing questions, claims questions, and some coverage questions. We provide extensive training and are committed to seeing you succeed.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $15.00 - $18.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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