Customer Relations Representative - State Farm Agent Team Member
Full Time • Congers, NY
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Debbie McGuinness - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
Compensación: $50,000.00 - $75,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, y Renters Insurance.
- Our office is located in Congers, NY.
- Our office is open 9 am - 5 pm Monday - Friday; afterhours and weekends by appointment.
- I have been a State Farm agent since 1995.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a second generation State Farm agent.
- I am a proud graduate of Pace University.
- We currently have 5 team members at our agency.
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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