Shift Lead
Part Time • Carlsbad, CA, 92009, Bird Rock Coffee Roasters Bressi Ranch
Seeking people who connect with these qualities: Curious, Stoked, Passionate, Inspired, Motivated & Stellar Customer Service
Benefits:
- 401(k) matching
- Dental insurance
- Vision insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Training & development
!!SERVING THE CITY WE LOVE!!
BIRD ROCK COFFEE ROASTERS IS HIRING AT OUR BRESSI RANCH CAFE! PART OR FULL TIME SHIFTS ARE AVAILABLE.
BIRD ROCK COFFEE ROASTERS IS HIRING AT OUR BRESSI RANCH CAFE! PART OR FULL TIME SHIFTS ARE AVAILABLE.
Coffee, people, and positive community involvement is what we focus on at Bird Rock Coffee Roasters. We are looking for positive and energetic team-players with outstanding service skills who are driven and passionate about coffee and people. Bird Rock Coffee Roasters has an extensive training program where you will learn from some of the best!
Customer Service/Lead Duties & Responsibilities Include:
*Have a love and passion for coffee and people!*
• Greet and interact with all customers ensuring everyone leaves with an elevated experience
• Maintain a positive demeanor in a busy environment where multi-tasking, cleaning, and effective communication are requirements.
• Prepare batch brew, pour over coffee & all crafted beverages/food items according to our standards of quality.
• Maintain coffee knowledge on all current offerings, and confidently communicate product information to customers.
• Share coffee passion and knowledge with the team by assisting with store coffee tastings
• Properly handle and maintain all coffee brewing equipment.
• Follow cash register policies and procedures including handling cash.
• Communicate with team members and management to solve problems and improve service.
• Count store cash drawer and safe daily. Prepare and record cash deposits.
• Delegate team member daily breaks and ensure all labor laws are being followed.
• Lock and unlock store when scheduled accordingly.
• Coach to company quality and customer service standards
Customer Service/Lead Duties & Responsibilities Include:
*Have a love and passion for coffee and people!*
• Greet and interact with all customers ensuring everyone leaves with an elevated experience
• Maintain a positive demeanor in a busy environment where multi-tasking, cleaning, and effective communication are requirements.
• Prepare batch brew, pour over coffee & all crafted beverages/food items according to our standards of quality.
• Maintain coffee knowledge on all current offerings, and confidently communicate product information to customers.
• Share coffee passion and knowledge with the team by assisting with store coffee tastings
• Properly handle and maintain all coffee brewing equipment.
• Follow cash register policies and procedures including handling cash.
• Communicate with team members and management to solve problems and improve service.
• Count store cash drawer and safe daily. Prepare and record cash deposits.
• Delegate team member daily breaks and ensure all labor laws are being followed.
• Lock and unlock store when scheduled accordingly.
• Coach to company quality and customer service standards
Please follow these steps to apply to all Bird Rock Coffee Roasters jobs
- Log on to http://brcr.careerplug.com and click the "show me all jobs" link.
- Click on your desired role/location that you are interested in working at. If you are open to working at multiple cafe locations, please note to the hiring manager any of our other 6 locations you are willing to work at.
- Follow the instructions to upload your resume and complete your user profile in our hiring database.
- You will be contacted back shortly with a quick assessment to be filled out, then an interview will be set up as the final step before onboarding and training.
- You can also find a link to our hiring database at www.birdrockcoffee.com under the "About" tab and following the "Join our team" link.
See you soon and thank you for your time!!
Compensación: $17.75 per hour
JOIN TEAM BIRD ROCK COFFEE!
We are looking for exceptional, inspirational and motivated team members.
Recognized as Roaster of the Year in 2012—a national once-in-a-lifetime award given by Roast Magazine—Bird Rock Coffee Roasters is proud to have put Direct Sourced, Single Origin, exceptional coffee on the map in San Diego. A regular contributor to the international coffee industry, a consistent winner of scores above 90 from Coffee Review, and the North American Golden Bean Awards, the recipient of a 2023 Good Food Award, and with a Q-Grader certified Director of Coffee on site, Bird Rock's staff is sought after throughout the world for their coffee expertise. Going beyond the perfect latte, Bird Rock Coffee Roasters has a top-quality roasting program on site, a pour-over bar featuring some of the best, seasonal varietals, monthly staff cuppings, and a deep dive into the selection process and all things coffee. Bird Rock Coffee Roasters goes beyond the confines of the fair trade structure and engages in direct trade with farmers, and is proud to serve the best coffee, prepared with the utmost respect to those who grew it.
THE COMMUNITY
At Bird Rock Coffee Roasters, we believe in giving back—to the farmers and to our own community. We’re actively involved in almost every community event in Bird Rock because it’s important to be part of something bigger than ourselves. Bird Rock Coffee Roasters takes pride in showcasing the talents of local artists and performers of the Bird Rock Community. To participate or inquire about displaying your artwork in Bird Rock Coffee Roasters’ Coffee Bar, please EMAIL Bird Rock Coffee Roasters.
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