Benefits:

Bonus based on performance
Competitive salary
Paid time off

Join Our Dynamic Team as a Bilingual Customer Service Representative at Jake from State Farm's Office!

Are you ready to be the driving force behind exceptional client experiences and the growth of a thriving insurance agency? We are on the lookout for a passionate Customer Service Representative who is dedicated to delivering top-notch service and fostering a supportive community. Your knack for detail, stellar customer service skills, and genuine desire to help people make you the perfect fit for our team.

Why You'll Love This Role:

Impactful Work: As a Customer Service Representative, you will create memorable experiences that will cement our agency’s reputation for excellence.
Career Growth: We value ambition and offer exciting internal growth opportunities for those with a sales-oriented mindset.
Community-Centric: You will play a key role in anticipating and fulfilling the needs of our local community members.

What You'll Do:

Lead and Inspire: As our agency grows, the customer service team will as well, the team will look to you! Help manage daily operations to ensure smooth and efficient service.
Shape the Future: Develop and implement customer service policies and procedures that set the standard in our industry.
Problem-Solving Pro: Handle escalated customer complaints and issues with grace and professionalism.
Mentor and Grow: Train and mentor customer service representatives, fostering a culture of continuous improvement and excellence.

What You Bring:

Experience: 2+ years in customer service.
Leadership: Strong leadership and organizational skills that inspire and drive team success.
Communication: Excellent communication and problem-solving abilities that enhance customer satisfaction and team cohesion.

If you are a customer-focused and empathetic leader who is eager to make a difference, we can't wait to connect with you. Apply today and take the next step in your career with Jake from State Farm's office!

Compensation: $35,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Jake Sacchieri - State Farm Agent

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Houston, TX and help customers with their insurance and financial services needs, including: