Dispatcher
Full Time • Redlands
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
Qualifications
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
Compensation: $18.00 per hour
YEAR ROUND HEATING & AIR CONDITIONING IS A Rheem PRO Partner
Year Round Heating & Air is proud to be a Rheem PRO Partner and one of only four HVAC companies in our geographic area.
This designation is meant to recognize and reward excellence among an elite membership of independent contractors whose superior dedication to the sale, installation and servicing of Rheem products sets them apart.
Rheem Pro Partners are evaluated yearly to ensure they meet program requirements and are held accountable for providing dependable and satisfactory installation and servicing of Rheem products as well as outstanding customer service. Pro Partners also receive exclusive, high-level technical training on Rheem technologies and solutions, allowing us to provide exemplary service and advice on all products.
We are a growing company. We are building our clients based on honesty.
Our Mission and Values
At Year Round Heating & Air Conditioning, we are experts in Redlands HVAC services. We have an extensive background in the industry, and we understand how to make your experience as stress-free as possible. Our entire team is trustworthy and professional, so they can answer any questions you have along the way. No matter the current state of any HVAC system, our technicians will use their industry knowledge to recommend the best and most cost-effective solution for the situation.
We’ve proudly served Southern California since 2016, and we’ve perfected every aspect of our service to create a streamlined process for a wide range of repairs.
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